Accounts Receivable Supervisor

Opportunities Page•Louisville, KY

15h

About The Position

We are seeking a strategic and results-driven Accounts Receivable Supervisor to oversee the company’s receivable processes, provide visibility, drive accountability and demonstrate effectiveness when maintaining strong cash flow performance across the collections team through performance management and structured reporting. This role oversees a team of credit & collection specialists and will require strong leadership skills, sound financial and analytical acumen with the ability to build collaborative relationships across departments and with customers.

Requirements

Strong negotiation and conflict-resolution abilities
Ability to make informed and timely decisions
Problem Solving & Dispute Resolution
Customer Relationship Management
Credit Risk Analysis & Credit Limit Evaluation
Strong understanding of Credit & Collections management
Ability to lead effectively with high attention to detail and accuracy in a high-growth, fast-paced environment
Postsecondary degree in finance, business or related field.
Minimum of 5 years of experience in Accounts Receivable or Credit Management, with at least 2 years in a supervisory or managerial role
Strong proficiency in Excel and Financial/Accounting systems.
Solid decision-making skills
Excellent analytical, organizational, and communication skills with the ability to manage multiple priorities

Nice To Haves

Familiarity with construction liens and bond processes
Experience with supplier, distribution, manufacturing or wholesale business operations is a plus

Responsibilities

Lead, coach and develop a high-performing Credit & Collections team in a fast-paced, deadline-driven environment
Promote accountability, performance management and continuous improvement across the collections function
Provide ongoing mentorship, training and professional development opportunities to support team growth
Promote workflow optimization and continuous improvement across department supported systems
Drive strategic collections performance through KPI ownership, reporting analytics and process optimization initiatives
Analyze portfolio performance, aging trends, customer payment behavior, DSO and CEI metrics to identify risks and improvement opportunities
Support organizational cash flow objectives through effective collections strategies, reporting and operational execution
Prepare and deliver monthly and quarterly KPI reporting, portfolio analysis and performance insights to leadership
Partner with the AR Manager to maintain, enforce and enhance credit and collections policies and procedures
Evaluate complex customer credit exposure, recommend high-value credit decisions and manage escalated risk scenarios
Enforce credit governance policies, risk mitigation controls and escalation procedures
Monitor customer risk exposure and ensure compliance with Trade Credit Insurance requirements and company policies
Serve as the primary escalation point for complex customer disputes and financial risk management
Collaborate with customers and internal departments to facilitate timely resolution and improve payment outcomes
Utilize strong negotiation and conflict-resolution skills to drive positive business results while maintaining strong customer relationships