Accounts Receivable Supervisor

Gordon Food Service • Michigan, MI

2d • Hybrid

About The Position

The Accounts Receivable Supervisor supervises the Accounts Receivable team within Finance Shared Services, providing oversight of core functions including cash application, reconciliation, and the customer deduction management process. Manages all aspects of the team's performance, development, and administrative needs. Identifies opportunities for improvement and works with various departments to develop and execute action plans.

Requirements

• Two years of previous Accounting experience with a Bachelor's degree or five years of previous Accounting experience without a Bachelor's degree
• One year of previous supervisory experience or an equivalent combination of education, training, and experience.
• Knowledge of industry trends specific to Shared Services processing.
• Moderate math skills for use in Excel and analytics.
• Problem-solving, comparing, analyzing, coordinating, copying, etc.
• Reading (standard and technical), writing (business, technical, copy, etc.), speaking (basic, conversational)
• Customer service and relationship building.
• Self-directed, organized, able to meet deadlines, and able to make prioritization assessments.
• Moderate to advanced Excel knowledge.

Nice To Haves

• Bachelor's Degree in Accounting or Finance preferred.
• Knowledge of Lawson accounting and other customized software applications preferred.

Responsibilities

• Oversees cash application, deduction processing, and account reconciliation workflows
• Manages customer inquiries and escalations, providing professional resolution while coaching team members on conflict resolution skills.
• Collaborates with Credit and Sales departments to identify continuous improvements, mitigate financial risks, and optimize Order-to-Cash workflows.
• Interviews, hires, and develops staff and ensures proper training
• Ensures GFS policy and procedures of team are being followed
• Conducts employee performance review annually and as needed, along with maintaining employee incentive programs
• Ensures team and individual completion of work is timely and accurate in order to meet/exceed Department Goals/Metrics
• Participates in the coordination and facilitation of regular team meetings
• Participates in Business Process Review and Alignment
• Participates in projects and system testing
• Conduct monthly reconciliation, balancing, and variance analysis of accounts.
• Demonstrate commitment to business ethics and drive integrity, accountability, collaboration, and trust across the company.
• Adheres to the mission statement and cornerstone values of Gordon Food Service.
• Other duties and responsibilities as assigned

Benefits

• Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individuals are treated with respect and dignity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level