Accounts Receivable Supervisor

Production Resource Group Llc•Paradise, NV

7d•$69,000 - $73,000•Onsite

About The Position

PRG is the world’s leading technology provider within the entertainment and events industry. Our mission is to bring together the power of our people with our production and rental expertise to deliver unforgettable events. PRG has the largest inventory of production equipment for hire and offers a complete 360-degree range of services to clients within the live events industry. These include music touring and festivals, TV & Film, Theatre, Sports and E-sports and Corporate live events. Our clients and partners rely on PRG’s innovation, experience and in-depth expertise in video, lighting, rigging, staging, virtual productions, and set & automation systems to bring their creative visions to life. With 38 offices located in North America, South America, Europe, the Middle East, Asia and Australia, PRG offers the ability to provide services worldwide by collaborating with our local partners.

Requirements

Excellent spoken communication skill and writing skills.
Excellent customers service skills.
Understanding credit worthiness and terms.
Ability to read through legal documents.
Problem Solving.
Ability to work in a fast-paced work environment.
Detail Oriented.
Discretion and ability to keep confidential information secure.
Highschool diploma or equivalent education.
5+ years experience working in Billing, Collections, Accounts Receivable or equivalent role.
Proficiency with Microsoft Office (Excel. Word, Outlook).
Proficiency working in Oracle (Fusion).

Nice To Haves

2+ years experience in a supervisory position is a plus.
Knowledge and experience of basic accounting is a plus.

Responsibilities

Daily supervision of a team of Accounts Receivable Specialist focused on Billing, Credit, and/or Collections.
Manages the team mailbox, and distributes work assignments and accounts.
Provides second level support on issues and client inquiries escalated by their team or internal and external customers.
Runs regular reports to ensure a high quality of work from their team, and provides reporting and analysis to AR management and Account Executives/Project Managers as appropriate.
Assists management with creating, implementing and maintaining department policies and Standard Operating Procedures.
Oversee the day-to-day operations of the team to ensure compliance with policies and SOPs.
Monitors shared mailbox.
Reviews emails for proper responses.
Provides support to the team when inbox becomes unmanageable.
Provides feedback on areas of improvement related to processes or systems.
Conducts regular team meetings for purposes of education, goal monitoring and feedback. Maintains and distribute meeting notes.
Ensuring proper paperwork is received, processed correctly, and saved properly.
Assist with clients’ questions and/or concerns.
Analyze risks – provides management with reports to request client payment terms.
Monitors COD accounts.
Assist management with accomplishing AR human resource objectives by selecting, training, coaching, and disciplining employees; communicating job expectations; and manage performance.
Weekly review and approval of timecards.
Other duties as assigned.