Accounts Receivable Supervisor
Airgas•Independence, OH
•Onsite
About The Position
The Accounts Receivable Supervisor is responsible for the supervision of a team of CX Representatives and Specialists. This role will be responsible for evaluating and enhancing practices and procedures impacting the customer experience in an innovative, customer centric and commercially oriented environment with the expressed purpose of implementing digital capabilities to optimize each step of the customer journey and positively transform business processes. The goal is to create and maintain an effortless customer experience resulting in increased customer loyalty, advocacy, and increased purchases.
Requirements
- Bachelor degree in Accounting / Financial / Management / Economy
- 3+ years in similar function.
- Experience in a multinational company is desirable.
- Experience in Global Business Services Center is a plus (for GBS roles).
Responsibilities
- Responsible for contacting customers with overdue balances, sending payment reminders, and negotiating payment plans.
- Collaborate with internal departments and customers to resolve billing disputes, address payment inquiries, and maintain positive customer relationships.
- Monitor and analyze accounts receivable aging reports, track collection efforts, and provide regular updates to management on collection performance.
Benefits
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
- Up to 14-week paid child birth benefits
- 401(k) Retirement Plan with company match
- Tuition Assistance
- Paid Holidays
- Vacation
- Sick time
- Floating holidays
- Jury duty and funeral/bereavement leave
- Employee Assistance Program (EAP)
- Pre-tax commuter transportation benefit
- Discounted college tuition for eligible employees’ dependents
- Airgas Scholarship Program for dependent children.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
