Accounts Receivable Supervisor

Shamrock Foods•Phoenix, AZ

About The Position

The Accounts Receivable Supervisor oversees the day-to-day functions and performance of Accounts Receivable Coordinators, with a focus on accurate and timely customer payment application, journal entries, reporting, and other accounting functions. The role trains and supervises a team of coordinators and maintains positive relationships with customers and internal associates. The supervisor manages cash posting and electronic check processing, payment and invoice journals, bank reconciliations, NSF payments and fees, workload distribution, queue monitoring, and month-end general ledger reconciliations. The role also maintains accounts receivable policies and procedures, develops team coverage through training and cross-training, promotes communication and teamwork, leads process improvements, supports performance reviews, and assists in other accounts receivable areas as needed.

Requirements

Bachelor's degree in Finance, Accounting, Business, or Supply Chain, or five years of relevant experience.
Two years of team lead responsibilities.
Experience processing a high volume of transactions.
Proficiency in Microsoft Office, including Outlook, intermediate to advanced Excel, Word, and PowerPoint.
Self-motivation, a positive attitude, and flexibility.
Ability to manage workload using various computer platforms and software applications.
Strong attention to detail and organizational skills to manage input from multiple workflows.
Strong analytical and problem-solving skills.
Excellent research and reconciliation skills.
Strong people skills, including the ability to motivate a team.
Strong verbal and written communication and group presentation skills.
Ability to prioritize team workload and make trade-offs to manage deliverables.
Flexibility to work department demands, which may include evenings, weekends, and holidays.

Responsibilities

Oversee day-to-day functions and performance of Accounts Receivable Coordinators.
Post cash through 10-key and electronic methods, including lockboxes, wires, routes, remote deposits, and FTNI.
Perform electronic check scanning and verify associated customer payment entries.
Balance and post A/R Payment and Adage Invoice journals.
Complete daily bank reconciliations, including bank corrections, cash receipts, and daily bank and credit card fees.
Post NSF failures and associated fees for checks, ACH, and credit card declines.
Distribute workload to maximize productivity while maintaining separation of duties and internal controls.
Train and cross-train team members to provide coverage for absences and job enrichment.
Ensure the team monitors all accounts receivable queues and uploads cash journals accurately and on time.
Maintain and update accounts receivable policies, processes, and procedures, and ensure the team follows them consistently.
Complete month-end general ledger reconciliations, including cash, trade, and bad debt reserves.
Promote teamwork and effective communication through regular accounts receivable team meetings and meetings with other department managers.
Lead accounts receivable process-improvement initiatives to improve departmental effectiveness and efficiency.
Cover or assist in other accounts receivable areas as needed.
Participate in performance reviews, hold the team accountable, and help associates achieve goals.
Complete other duties as assigned accurately and on time.
Maintain positive relationships with customers and internal associates.