Accounts Receivable Specialist

MA RestorationWestborough, MA
9d$50,000 - $55,000Onsite

About The Position

We are looking for a professional, highly organized, and trustworthy Accounts Receivable Specialist to take ownership of our AR processes and help ensure timely cash flow. This role involves client-facing communication, outbound collection calls, multi-layered statement generation, account reconciliation, liaising with adjusters and mortgage companies, and ensuring timely, accurate financial tracking. You will work closely with our Accounting Assistant and Controller and represent M.A. Restoration with professionalism, clarity, and empathy--particularly when communicating with homeowners navigating stressful situations. This is a key position responsible for strengthening consistent communication, supporting positive cash flow, and operating autonomously with strong analytical and problem-solving skills. The ideal candidate will stay ahead of deadlines and maintain accurate financial records.

Requirements

  • 1-3 years of experience with Accounts Receivable, Accounts Payable, or related accounting functions
  • Proficiency in QuickBooks, Word, and Excel
  • Excellent written and verbal communication skills
  • Highly detail-oriented with strong organizational and analytical thinking skills
  • Comfortable making outbound calls and interacting with homeowners and insurance adjusters
  • Ability to work independently, manage priorities, and maintain accuracy
  • Professional, calm, and customer-focused demeanor

Nice To Haves

  • Accounting degree strongly preferred

Responsibilities

  • Make outbound collection calls in a professional, courteous manner
  • Analyze customer accounts and generate statements for customers, adjusters, and other partners
  • Monitor unbilled revenue and ensure timely billing cycles
  • Serve as liaison with mortgage companies, ensuring timely check release processes
  • Track claim statuses and ensure timely release of depreciation funds
  • Educate customers on insurance billing processes
  • Respond promptly to AR inquiries and resolve disputes
  • Reconcile deposits and identify misapplied or unidentified payments
  • Communicate with adjusters and homeowners regarding invoicing, claims, and payment status
  • Support additional accounting tasks as assigned by the Controller
  • Represent M.A. Restoration with professionalism, empathy, and strong customer service skills
  • Utilize QuickBooks for AR functions, reporting, and documentation

Benefits

  • Paid holidays and sick leave
  • Health insurance coverage
  • Matching 401(k)
  • Additional company benefits
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