Accounts Receivable Specialist

Aston Carter•Town of Watertown, WI

13d•$20 - $23•Hybrid

About The Position

The Accounts Receivable Specialist will play a crucial role in managing the delivery of invoices to customers and ensuring timely collection of payments. This position requires clear communication with customers and management to resolve any outstanding issues effectively.

Requirements

1+ year experience with collections
Proficiency in Excel and Word
Strong verbal and written communication skills

Nice To Haves

Two years of accounts receivable or similar experience
Experience in financial analysis and SAP is advantageous

Responsibilities

Deliver generated invoices to customers regularly via mail, email, or customer portals.
Contact customers regarding past due invoices and handle calls from customers with questions or complaints, recording all correspondence.
Manage delinquent accounts until final resolution.
Maintain close relationships with customers to achieve stated goals.
Research individual invoices against manual files or pre-arranged customer agreements as necessary.
Communicate with account managers, business centers, or higher management regarding uncollectible accounts.
Perform summary billings for a predefined list of customers using Excel and various reporting tools.
Prepare custom invoices as per customer requirements.
Prepare credit notes and obtain required approvals.
Maintain a delinquency rate of 5% or less with assigned accounts and ensure unapplied cash is aged no more than 30 days, clearing all customer accounts by the end of the fiscal month.
Assist in ad hoc projects as needed.
Analyze processes and suggest areas for improvement.
Collaborate with team members both locally and in remote locations.