Accounts Receivable Specialist

TOTO USA, Inc.•Morrow, GA

1d•$24 - $36•Onsite

About The Position

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation. TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation. This position maintains accurate customer receivables through timely cash application, account reconciliation, and resolution of payment discrepancies. It partners with customers and internal teams to resolve account issues and supports financial close, credit review, reporting, and audit activities in accordance with established accounting practices and internal controls.

Requirements

Knowledge of cash application, accounts receivable processing, account reconciliation, and basic accounting principles.
Ability to research payment discrepancies, resolve routine account issues independently, and recognize when escalation is needed.
Strong attention to detail, organizational skills, and ability to meet processing and financial close deadlines.
Effective written and verbal communication and professional customer service skills.
Proficiency with Microsoft Excel and accounting or ERP systems; SAP experience strongly preferred.
Ability to handle confidential financial and customer information appropriately.
Bachelor’s degree in Accounting, Finance, Business, or a related field and one (1) to three (3) years of experience in cash application, accounts receivable, billing, collections, or related accounting functions required; an equivalent combination of education and relevant experience may be considered.

Nice To Haves

SAP experience strongly preferred.

Responsibilities

Review, process, and apply customer payments, including ACH, wire transfers, checks, and other payment transactions in accordance with established policies and procedures.
Reconciles cash receipts to bank and third-party payment records; researches and resolves unapplied cash, duplicate payments, and other payment discrepancies.
Processes accounts receivable adjustments, chargebacks, credits, and write-offs within established authorization requirements.
Prepare and distribute customer invoices, statements, chargeback documentation, and accounts receivable reports.
Research and resolve customer account discrepancies and respond to internal and external inquiries regarding payments, invoices, and account balances; escalates issues requiring additional approval or assistance.
Support credit evaluation, financial close, and internal and external audit activities by providing accurate accounts receivable information and supporting documentation.
Performs month-end and year-end accounts receivable activities, including account reconciliations, reporting, and maintenance of supporting documentation.