Accounts Receivable Specialist

Robson Forensic • Lancaster Township, PA

4d • Onsite

About The Position

Robson Forensic is looking for an experienced Accounts Receivable professional with excellent communication skills and a flair for collections. The role involves the overall maintenance and collection of Client accounts within an assigned portfolio, as well as daily collaborative support for the A/R Team in a fast-paced and critically time-sensitive environment. This position is in-office Monday - Friday from 8:00 am to 5:00 pm and is not eligible for hybrid/remote working.

Requirements

• Bachelor’s degree is preferred.
• 5+ years of office experience in Accounts Receivable, Collections, Customer Service, Cash Posting, and Fundamental Accounting.
• Proficiency with MS Office and Accounting software.
• Excellent and effective communication skills; poised and professional in person, over the phone, and via email.
• Highly organized and detail-oriented with strong critical thinking and problem-solving skills.
• Able to self-manage daily tasks and set priorities with little supervision.
• A clean background screen.
• A driver’s license.
• Ability to drive.

Responsibilities

• Maintain compliance with Financial Policies and Procedures.
• Handle highly confidential information with discretion.
• Accurately document activity and process client payments.
• Efficiently respond to email queries regarding account status.
• Respond to customer requests, including invoices and statements.
• Work cross-functionally with various departments to resolve client concerns.
• Contact customers daily via phone and email to address financial obligations.
• Identify and address overdue accounts in a timely manner.
• Perform other related duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level