About The Position

Terra West Management Services' primary goal is to provide excellent service to both internal and external clients by living through our Core Values. Our culture and business thrives when each team member works positively, cooperatively and respectfully with every person we come in contact with. In addition to performing the essential functions of the position, our ideal candidate would contribute to the cultural health and overall success of the company by identifying with and promoting our Core Values.

Requirements

  • Customer service experience
  • Intermediate knowledge of Word and Excel
  • Proficient in data entry and time management

Nice To Haves

  • C3 Accounting Software
  • Accounting department experience, particularly Accounts Receivable

Responsibilities

  • Communicate with owners via phone, email, mail or personally
  • Research and resolve owner issues and payment discrepancies
  • Receive owner disputes and prepare forms for manager/board approval
  • Open and sort mail and bank bags
  • Endorse and post owner payments
  • Prepare bank deposits and process manually or electronically
  • Process account adjustments, credits and charge sheets
  • Manually apply credits to appropriate charges
  • Process address change requests and ACH applications
  • Maintain accounts receivable records both on paper and electronic
  • Other duties as may be assigned
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