Accounts Receivable Specialist

Coaction Global•Morristown, NJ

12d•$51,000 - $66,000•Hybrid

About The Position

At Coaction, we’re a unique mix of leaders, achievers, thinkers, and team players with a high-performance mindset and a diverse skillset. We bring our industry expertise together to continually push the boundaries of what insurance can be for our clients. As an Accounts Receivable Specialist, you are a leader that helps ensure Coaction maintains a positive relationship with internal teams and external customers. You are a subject matter expert within your unit and trusted by your teammates to always deliver at 100%. In this role you are responsible for traditional AR duties and partner closely with internal and external partners to continuously improve our processes.

Requirements

Broad and deep understanding of end-to-end AR processes
Strong excel knowledge and ability to solve problems and create detailed analysis.
Initiative-taking, resolve issues effectively and timely with internal and external parties.
Ability to work flexible schedule to meet monthly and quarterly deadlines.
Clear verbal and written communication skills.
Solid planning & organizational skills
Ability to create a positive team environment and successfully coordinate the work activities.
Outstanding analytical and critical thinking skills with the ability to manage multiple tasks.

Responsibilities

Collaborate with our agents to collect open balances
Research and resolve billing discrepancies.
Meet various daily, month end and quarter end due dates and respond to data requests, update documentation, or present results, as necessary.
Complete scheduled work on time and accurately and serve as a backup for other team members.
Participate in projects that cross the department on behalf of the AR team.
Proactively resolve internal and external customer questions about policy balances, acting as first point of contact when issues arise with your book.
Identify ways to improve efficiency while positively impacting Coaction.
Various administrative tasks