Accounts Receivable Specialist (On-Site)

Aladdin Temp Rite•Hendersonville, TN
•Onsite

About The Position

Aladdin Temp-Rite designs, manufactures and sells meal-delivery systems, equipment and tray top supplies for the food service industry. We’ve been the recognized leader in healthcare food service for more than 50 years. You’ll find our products in thousands of hospitals and healthcare facilities throughout North America and beyond. Our engineering,product design, manufacturing, and support teams are all based in our 350,000 sq. ft. HQ and manufacturing facility near Nashville, TN. Aladdin employees will always be first to help healthcare providers improve their mission of caring for others. With innovations in new products and technology, combined with made-in-America quality and exceptional customer service, our commitment to creating a difference goes beyond just a business philosophy. We’re dedicated to helping people in need.

Requirements

  • Strong communication, problem-solving and analytical skills required.
  • Ability to work independently and to adapt to a fast-changing environment.
  • Proficiency in Microsoft Office including Excel, and Word.
  • Must pay attention to detail and have an eye for accuracy.
  • Creative, self-disciplined, self-motivated and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Must be a team player.
  • Minimum of 2 years of corporate/commercial collections experience including interaction with a large customer.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Reviewing open accounts for collection efforts.
  • Making outbound collection calls in a professional manner while keeping and improving customer relations.
  • Resolves client-billing problems and reconciles accounts receivable delinquency, applying good customer service in a timely manner.
  • Collect customer payments in accordance with payment due dates.
  • Identify issues attributing to account delinquency and discuss them with management.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Provide timely follow-up on payment arrangements.
  • Mail correspondence to customers to encourage payment of delinquent accounts.
  • Email/Fax documents to accounts and follow up.
  • Manage cash applications including the lockboxes, ACH’s/EFT, and credit card payments.
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