Accounts Receivable Specialist

Abbott Laboratories•Kansas City, MO

9d•$18 - $37

About The Position

The Accounts Receivable Specialist is a key contributor responsible for supporting the execution of billing operations and customer account management within the revenue cycle. This role ensures accurate and timely invoicing, investigates and resolves billing discrepancies, and supports collections efforts to maintain healthy accounts receivable. This position requires strong attention to detail, solid problem-solving skills, and the ability to communicate effectively with internal teams and external customers. The ideal candidate brings hands-on billing experience, a process improvement mindset, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Associate degree in Accounting, Finance, Business, or related field (or equivalent experience)
2–4 years of experience in accounts receivable, billing, or related accounting role
Hands-on experience in high-volume billing and customer account support
Intermediate Excel skills (e.g., pivot tables, lookups, data review and analysis)
Experience working with ERP or accounting systems (e.g., Dynamics, SAP, Oracle, or similar)
Strong attention to detail with a high degree of accuracy
Ability to manage multiple priorities and meet deadlines in a structured environment
Effective written and verbal communication skills with internal teams and external customers

Nice To Haves

Bachelor’s degree in Accounting, Finance, or related field
Experience supporting process improvement or workflow enhancements within AR or billing
Exposure to automated billing systems or tools
Experience in audit-controlled or compliance-driven environments

Responsibilities

Support the execution of the end-to-end billing process, ensuring invoices are generated accurately and distributed in a timely manner
Review billing data for completeness and accuracy; identify and resolve discrepancies prior to invoice submission
Respond to customer inquiries via phone and email, providing timely and professional follow-up
Research, analyze, and resolve billing issues, disputes, and account discrepancies
Perform account reconciliations and maintain accurate customer account records
Monitor accounts receivable aging and follow up on past-due balances in coordination with internal teams
Partner with Sales, Operations, and Customer Service to resolve billing issues and enhance customer experience
Support month-end close activities, including billing audits, reporting, and meeting established deadlines
Identify opportunities to improve processes, reduce manual effort, and enhance billing accuracy; support automation and system improvement initiatives
Maintain compliance with internal controls, company policies, and audit requirements
Assist with special projects and other accounting-related tasks as needed