Accounts Receivable with German - WFH

WNS Global Services

4d•Remote

About The Position

We are seeking a proactive, customer-focused and results-driven Accounts Receivable Specialist responsible for managing end-to-end OTC processes, including customer credit management, billing, cash application, collections, dispute and deduction handling, customer master data management, and month-end closing and reporting. The role ensures timely invoicing and collection of receivables, accurate accounting of customer transactions, and compliance with company policies, internal controls, and applicable accounting standards, while maintaining effective relationships with customers and internal stakeholders.

Requirements

At least 1-year experience in Accounts Receivable
Fluency German language (minimum B2 level) and good command of English is a must
Bachelor’s degree in Finance, Accounting, Business, or a related field (or equivalent experience)
Strong understanding of accounting principles (GAAP/IFRS)
Proficiency in ERP systems (Microsoft D365, or similar) and Microsoft Excel
Excellent communication, negotiation, and stakeholder management skills
High attention to detail with the ability to manage multiple priorities and deadlines

Nice To Haves

Exposure to shared services or multinational environments preferred

Responsibilities

Analyze and approve new customer credit applications in line with established credit policies and approval guidelines
Assess customer creditworthiness by reviewing financial statements, credit scores, payment behavior, and market information
Prepare credit recommendations, proposals, and supporting documentation, and set up approved customer accounts
Forecast, set, review, and update customer credit limits and payment terms
Perform periodic reviews of existing customer accounts and determine appropriate credit actions
Reinstate or suspend customer accounts based on credit risk assessments and policy requirements
Prepare and distribute credit and collections reports, including aging and key credit metrics
Generate customer billing data, including billing runs, pricing, discounts, and payment methods
Validate billing accuracy against approved sales orders and contractual terms
Generate, transmit, and track customer invoices in accordance with billing schedules
Post accounts receivable entries and related journals in the ERP system
Manage prepayment and proforma invoicing, including receipt confirmation and final invoice generation
Investigate and resolve customer billing inquiries and invoice corrections
Process customer payments across various methods, including credit card and bank transfers
Receive, deposit, and post customer payments accurately and timely
Apply cash remittances to open invoices and resolve unallocated or unidentified payments
Reconcile AR activity and post AR transactions to the general ledger
Prepare and distribute AR operational and management reports
Analyze delinquent account balances and prioritize collection activities
Communicate and negotiate with customers regarding overdue balances and payment arrangements
Collaborate with internal teams to resolve disputed or escalated accounts
Monitor payment compliance and perform recovery actions as required
Identify, manage, and report default accounts in line with company guidelines
Process approved adjustments and write-offs for uncollectible balances with proper documentation
Analyze customer adjustments, deductions, and chargebacks and conduct root-cause investigations
Prepare and post credit and debit memos in accordance with approval guidelines
Coordinate with internal stakeholders to resolve deductions and disputes
Prepare chargeback invoices and maintain supporting documentation
Validate and post related adjustment entries and ensure accurate account balances
Create, maintain, and update customer master data, including billing details, credit limits, and tax information
Ensure compliance with internal controls, approval hierarchies, and data governance standards
Perform periodic data reviews and cleansing to ensure accuracy and prevent duplication
Perform month-end AR closing activities, including reconciliations, accruals, and aging analysis
Prepare AR metrics and management reports, including DSO and collection forecasts
Support internal and external audits by providing documentation and explanations
Identify process gaps and contribute to continuous improvement initiatives
Ensure adherence to company policies, SOX controls, and applicable accounting and regulatory standards
Maintain complete and accurate documentation to support audit and compliance requirement