Accounts Receivable Specialist

TruTeam•Lindon, UT
•Onsite

About The Position

About Your Future with TruTeam Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At TruTeam, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.

Requirements

  • Minimum of 18 years of age.
  • If operating a Company Vehicle, a valid driver’s license will be required.
  • 1-3 years’ experience in credit and collections or billing, basic accounting and finance knowledge.
  • Microsoft Office, Outlook and ERP experience (Advanced Excel and Oracle highly valued).
  • Eligibility to obtain Notary when hired.

Nice To Haves

  • Previous experience in building materials distribution, construction or insulation a plus.
  • Lien and Bond experience preferred.

Responsibilities

  • Provide administrative and collection support for AR Manager and assigned account portfolio.
  • Partner with sales and administrative teams to promote sales, while meeting cash flow targets and mitigating delinquent receivables and bad-debt loss.
  • Professionally address customer requests, build lasting customer relationships and thrive in a fast-paced team environment.
  • Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships.
  • Negotiate and secure arrangements for payment with delinquent accounts within limits of authority.
  • Process payments including check, ACH and credit card transactions.
  • Assists customers with EIPP access and online payments.
  • Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary.
  • Prepare and send statements, invoices and AIA billings (maintain High Radius/Oracle distribution records as required).
  • Manage and coordinate outgoing mailings to customers including invoices attaching any additional or relevant documents.
  • Support ARM efforts to monitor and improve collection.
  • Keep up to date customer collection notes in system of record.
  • Provide support to customers (both internal and external) to effectively resolve collection issues, such as discrepancies, reconcile disputes, short payments, and payment inquiries.
  • Escalate issues at appropriate times, know when to “raise the flag”.
  • Assist with month end close processes as required, ad hoc reporting as required.
  • Utilize business acumen and excellent judgment in making decisions.
  • Quickly respond to customer requests.
  • Any other duty, task, or responsibilities as assigned.

Benefits

  • Competitive Compensation
  • Medical, Dental and Vision
  • Strive Wellness Program
  • 401(k) Matching
  • Paid Holiday and Paid Time Off (PTO) for all positions
  • AssuredExcellence®: minimal to no cost medical care and prescription drugs
  • Flexible Spending Accounts (FSA): Healthcare and Dependent care
  • Health Spending Account (HSA): with employer contribution
  • Life & Disability Insurance
  • Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
  • Employee Referral Bonus
  • Paid Military Leave
  • Tuition Reimbursement
  • Length of Service Award
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