About The Position

The Accounts Receivable Specialist III manages receivables, cash application, and collections for strategic customer accounts. This role supports month-end close, audits, cross-functional initiatives to reduce aging, resolve high-impact discrepancies, and improve overall cash flow. Strong interpersonal skills, Excel proficiency, and the ability to conduct in-depth research and facilitate interdepartmental meetings are essential.

Requirements

  • Minimum 4 years' experience in finance/accounting or related industry required, with demonstrated handling of complex accounts and dispute resolution.
  • Proven ability to perform in-depth analysis and research across multiple systems, coordinate with senior stakeholders, and resolve escalated issues independently.
  • Accuracy and attention to detail are a must.
  • Demonstrable competency with programs including Microsoft office and clerical software.
  • Strong organizational, interpersonal, and Excel skills are needed for this position.
  • Experience using ERP systems.
  • Ability to navigate and analyze data from multiple systems.
  • Effective written and verbal communication skills across departments and organizational levels.
  • Strong organizational skills and high attention to detail.
  • Reliability in managing email traffic and meeting deadlines.
  • Ability to work with a high volume of transactions in a timely manner on deadlines.

Nice To Haves

  • Associate ’s degree in finance, accounting, or business preferred.

Responsibilities

  • Proactively manage and resolve past-due balances, multi-invoice disputes, and high-dollar discrepancies on assigned strategic/key accounts, within escalation guidelines.
  • Perform daily preparation and posting of cash receipts to respective customer accounts.
  • Review and resolve unapplied cash and open credits of assigned accounts.
  • Ensure compliance with company policies, including documentation for accounts receivable transactions.
  • Communicate (through email and phone calls) with clients in a professional and timely manner, to encourage payment while maintaining positive employee relations.
  • Utilize with increasing proficiency tools and systems required to perform duties.
  • Identify, escalate, and resolve issues attributing to account delinquency.
  • Support month-end close, reconciliations, and audit/SOX documentation.
  • Partner cross-functionally with Sales, Legal, Billing, Treasury, and other stakeholders to conduct detailed research, facilitate resolution meetings/calls, and implement solutions that improve cash flow for high-priority accounts.
  • Identify process gaps in handling strategic accounts and contribute to AR automation and continuous improvement initiatives.
  • Complete all responsibilities as outlined in the annual performance review and/or goal setting.
  • Complete all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

Benefits

  • medical insurance
  • dental insurance
  • vision insurance
  • disability insurance
  • life insurance coverage
  • 401(k) savings plans
  • paid family leave
  • 9 paid holidays per year
  • 17-27 days of Paid Time Off (PTO) per year
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