Accounts Receivable Specialist II (Remote)

FreedomCare•Remote, NY

3d•$45,000 - $65,000•Remote

About The Position

FreedomCare is a healthcare company dedicated to revolutionizing the home care industry since 2016, supporting patients across the U.S. by enabling them to choose a caregiver for home care. The company values service, empathy, ownership, integrity, and a positive attitude. This is a remote role within the Finance Operations team, focusing on Accounts Receivable in a healthcare revenue cycle environment. The role involves identifying and resolving financial and operational issues impacting payment processing, reviewing outstanding balances, researching discrepancies, investigating claim and account issues, supporting reconciliations, and collaborating with internal teams to resolve problems affecting collections and cash flow. It is ideal for individuals who enjoy working with numbers, problem-solving, and detailed analysis. Prior Accounts Receivable or healthcare revenue cycle experience is helpful but not required. The work contributes to ensuring accurate and timely payments, identifying trends, and improving processes.

Requirements

Proficiency in Excel or Google Sheets.
Strong analytical and problem-solving skills, with the ability to research issues and identify root causes.
Strong attention to detail and good organizational skills.
Ability to manage multiple priorities and follow through on open items.
Comfortable working with data, technology, reports, and learning new systems.
Strong communication and collaboration skills, with the ability to work well across teams.
Curiosity and interest in understanding how financial and operational processes work.

Nice To Haves

Bachelor’s degree in Accounting, Finance, Economics, Business, Mathematics, or another related analytical field preferred.
1–3 years of professional experience in Accounts Receivable, billing, finance, banking, business operations, healthcare operations, customer support, or another analytical role preferred.
Enjoy digging into account issues and figuring out what caused them.
Like working with numbers and using data to make decisions.
Experience with billing, payment posting, reconciliations, collections, claims, denials, or revenue cycle processes.
Take ownership of your work and follow through on commitments.
Work well in a fast-paced environment and enjoy learning new things.

Responsibilities

Review outstanding Accounts Receivable balances and investigate issues impacting collections and cash flow.
Research claim, payment, and account discrepancies, including short payments, overpayments, unapplied payments, denials, and reconciliation differences.
Assist with payment posting, cash application, account reconciliations, and follow-up on open balances.
Review account and payer activity to identify trends, errors, or root causes delaying payment.
Support billing-related activities as needed to help ensure claims are submitted and processed accurately.
Partner with Billing, authorizations, State Operations, and other internal teams to resolve account issues.
Escalate recurring issues and recommend process improvements to increase accuracy, efficiency, and visibility.
Support reporting, month-end close activities, and other Finance Operations initiatives as needed.