Accounts Receivable Specialist II - Remote

Labcorp•Burlington, NC

1d•Remote

About The Position

Labcorp is seeking a remote Accounts Receivable Specialist II to join our team! This role involves reviewing and processing denied insurance claims, researching payer requirements, and analyzing internal systems to resolve claim issues. The specialist will also contact physicians, insurance companies, and patients to gather necessary information for claim resolution, maintain accurate records, and respond to inquiries. Collaboration with internal teams and external partners is key to ensuring timely and accurate accounts receivable resolution. Additionally, this role includes training and supporting employees on billing processes and systems. The ideal candidate will possess strong organizational skills, time management abilities, and attention to detail to handle a high volume of complex accounts.

Requirements

High School diploma or GED equivalent
3 years of healthcare billing experience
Ability to work independently while managing multiple priorities.
Strong written and verbal communication skills.
Proficiency with numbers and research-related tasks.
Experience working with computerized databases and billing systems.

Nice To Haves

Associate Degree with 2 years of healthcare billing experience
Working knowledge of LabCorp’s billing systems

Responsibilities

Review and process denied insurance claims in accordance with established standard operating procedures.
Research payer requirements and analyze internal systems and databases to identify and resolve claim issues.
Contact physicians, insurance companies, and/or patients to obtain required information and determine next steps for claim resolution.
Maintain accurate documentation, logs, and records while responding to inquiries via phone and email.
Collaborate effectively with internal teams and external partners to ensure timely and accurate resolution of accounts receivable matters.
Train and support employees on billing processes and the use of computerized billing systems.
Apply strong organizational skills, time management, and attention to detail to manage a high volume of complex accounts.