Accounts Receivable Specialist - Bilingual

Uline • Round Lake, IL

11d • Onsite

About The Position

Join Uline as a Bilingual Accounts Receivable Specialist, where you’ll help manage customer accounts, support timely payments and work with teams to ensure legendary service across our growing North American company. Uline offers opportunities to grow your career with stability you can count on.

Requirements

• High school diploma or equivalent.
• 1+ years of collections, accounts receivable or customer service experience preferred.
• Working knowledge of Microsoft Word and Excel.
• Strong communication skills with a customer-focused, solution-oriented mindset.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.
• Available for travel to Uline’s North American locations.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Manage an assigned portfolio of customer accounts across our U.S. and Mexico locations, building relationships via phone and email.
• Resolve past-due balances by identifying root causes and partnering with customers on payment solutions.
• Maintain accurate account records, documenting collection activity and customer interactions.
• Collaborate with Cash Applications, Credit, Customer Service and Sales teams to reduce aging and minimize bad debt.
• Identify opportunities to improve processes and enhance the customer experience.

Benefits

• Complete health insurance coverage
• 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• Employee Perks Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.
• Best-in-class, clean, modern facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED