Accounts Receivable Representative

ElDorado National California • Riverside, CA

1d • Onsite

About The Position

The Accounts Receivable Representative supports the Collections Supervisor with customer billing, account reconciliations, invoice resolution, and accounts receivable activities. The role ensures accurate and timely invoicing, monitors account balances, investigates and resolves billing discrepancies, coordinates with customers and internal departments, and maintains accurate accounts receivable records. The representative proactively identifies discrepancies and potential collection risks and supports month-end closing, reporting, audit requirements, and process improvements.

This is an onsite position based in Riverside, California. The listed pay range is $20.43–$24.03 per hour.

Requirements

• High school diploma or equivalent required.
• Previous experience in accounts receivable, billing, accounting, or a related financial operations role required.
• Demonstrated experience in accounts receivable, customer billing, account reconciliation, and discrepancy resolution.
• Strong analytical, organizational, and problem-solving skills, including the ability to investigate issues and determine appropriate corrective actions.
• Ability to manage assigned customer accounts and billing activities independently while meeting deadlines and maintaining accuracy.
• Strong communication and customer service skills, including professional communication with customers and cross-functional teams.
• Proficiency in ERP systems; Epicor, SAP, Oracle, JD Edwards, or similar platforms are identified.
• Intermediate or advanced Microsoft Excel skills, including preparing reconciliations, analyzing account data, and generating reports.
• Understanding of accounts receivable processes, general ledger relationships, revenue recognition principles, and month-end closing procedures.
• Strong follow-up, prioritization, and time-management skills, with a sense of urgency and accountability.
• Ability to identify process inefficiencies, recommend improvements, and support implementation of corrective actions.

Nice To Haves

• Associate’s degree in accounting, finance, business administration, or a related field.
• Experience managing customer accounts, resolving billing discrepancies, supporting collections, and preparing reconciliations.
• Experience in a manufacturing or technical environment.
• Familiarity with inventory transactions, shipment documentation, sales orders, and order-to-cash processes.

Responsibilities

• Ensure invoices are accurate, complete, and issued in accordance with shipment documentation, contracts, pricing agreements, and customer-specific requirements.
• Review and validate billing documentation, including shipment records, purchase orders, pricing, and supporting documentation, before issuing invoices.
• Monitor assigned customer accounts for billing issues, outstanding invoices, and discrepancies requiring investigation.
• Independently investigate and resolve invoice disputes, billing discrepancies, and customer account issues in coordination with customers and internal departments, including Sales, Customer Service, Shipping, Operations, and Finance.
• Communicate regularly with customers about invoice status, billing requirements, account discrepancies, and supporting documentation.
• Prepare, analyze, and maintain accounts receivable reconciliations and reports, ensuring alignment among shipments, invoices, customer account balances, and the general ledger.
• Support collections for assigned accounts by monitoring outstanding balances, following up on overdue invoices, documenting customer responses, and escalating collection concerns as appropriate.
• Perform or support cash application, investigate unapplied cash and payment discrepancies, and coordinate resolution of short payments, deductions, and other account variances.
• Support month-end closing, including accounts receivable reconciliations, revenue and billing cutoff reviews, account analysis, and supporting schedules.
• Analyze recurring billing issues and account discrepancies, identify root causes, and recommend corrective actions to improve accuracy, efficiency, and internal controls.
• Maintain organized, accurate customer account documentation for internal and external audits and compliance with company policies and procedures.
• Use Avalara, including Epicor, to review transactions, validate billing information, maintain accurate records, and support accounts receivable reporting.
• Assist the Accounts Receivable Supervisor with special projects, process improvements, reporting, and other accounting activities as assigned.

Benefits

• Comprehensive benefits package including medical, FSA and HSA, dental, vision, life and disability insurance, EAP, mental health, and wellness programs.
• 401(k) with employer match.
• Paid time off.
• Twelve paid holidays.
• Employee referral program.
• Career growth and development opportunities.
• Hands-on training, skill development, and long-term career pathways within manufacturing operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED