Accounts Receivable Representative

UnitedHealth Group•Cuyahoga Falls, OH

33d•$18 - $32•Onsite

About The Position

Unity Health Network, part of the Optum family of businesses, is seeking a Accounts Receivable Representative to join our team in Cuyahoga Falls, OH. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. The Accounts Receivable Clerk plays a critical role in creating a quality experience that impacts the financial well-being of our patients. This individual will be responsible for insurance accounts by working with insurance companies to ensure proper reimbursement in a timely manner. This will include utilizing insurance websites and calling insurance companies for claim status and denial reconciliation. Handle inquiries from physicians and insurance companies regarding various account issues and act as an advocate for the patient when a billing problem occurs. This position is full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime. We offer 12 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of related experience in a billing physician office or billing company environment
Proficiency with Microsoft Word, Microsoft Excel and Microsoft Outlook
Must reside within 15-20 miles from Cuyahoga Falls, OH
Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime

Nice To Haves

Experience in billing and collections in the Healthcare industry
Work experience in a fast-paced environment requiring solid multi-tasking and problem-solving skills

Responsibilities

Assists in resolving problems relating to all areas of Patient/Third Party billings and missing information
Collaborate with team members to ensure continuous improvement in processes
Maintains current knowledge of billing requirements, denials and system practices
Review aging reports of claims that have been denied and determine the reason the claims were denied and find a resolution
Complete assigned tasks within a given timeframe with accuracy
Communicate with insurance companies to receive necessary information regarding the claim or benefits