Accounts Receivable Representative

Fiserv • Coral Springs, FL

44d • Remote

About The Position

You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment. Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets. Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective. Utilize skip-tracing tools to obtain up-to-date customer information. Provide daily coverage of all accounts until payment arrangements have been made. Detail all discussions and actions in collections system or database. Multitask and navigate quickly through varies systems.

Requirements

• High school graduate/GED
• Minimum of 1 year collections and/or customer service experience.
• Prior experience working in a call center

Nice To Haves

• Commercial Collections (B2B) experience
• Knowledge of applicable regulations
• Demonstrated skip tracing skills and ability

Responsibilities

• Collection of unpaid consumer debt via inbound and outbound dialing in a call center environment.
• Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
• Collect accounts in compliance with applicable regulations and internal performance standards to achieve pre-set goal objectives.
• Utilize skip-tracing tools to obtain up-to-date customer information.
• Provide daily coverage of all accounts until payment arrangements have been made.
• Detail all discussions and actions in collections system or database.
• Multitask and navigate quickly through various systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED