Accounts Receivable Representative

Cintas • Coppell, TX

2d

About The Position

Cintas is seeking an Accounts Receivable Representative to perform accounts receivable functions and collect outstanding payments on assigned accounts. The role involves contacting customers, negotiating payment deadlines or plans, answering questions and complaints, and investigating and resolving account discrepancies. The representative maintains customer relationships and accurate account records, escalates customers who are unwilling or unable to pay, and follows applicable requirements when legal action is unavoidable.

Requirements

• High school diploma or GED.
• At least 2 years of collections experience.
• Ability to handle confidential information professionally to achieve collections targets and goals.
• Proficiency with Microsoft Office (Excel, Word, and Outlook), intranet, and internet.

Nice To Haves

• Accuracy and attention to detail.
• Excellent internal and external customer service skills.
• Experience with SAP and AS400.

Responsibilities

• Monitor assigned accounts to identify outstanding debts.
• Plan appropriate actions to recover outstanding payments.
• Contact customers and debtors by phone regarding payment status.
• Negotiate payment deadlines or payment plans.
• Handle customer questions and complaints.
• Investigate and resolve discrepancies.
• Establish and maintain good customer relationships.
• Regularly update account statuses and databases.
• Alert supervisors when customers are unwilling or unable to pay outstanding amounts.
• Comply with requirements when legal action is unavoidable.

Benefits

• Medical, dental, and vision benefits with premiums below the national average.
• Four medical plan options, including one offered at no cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Company-paid disability, life, and AD&D insurance.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED