Accounts Receivable Representative I, Nucleus Building, 8a-430p

UofL Health • Louisville, KY

1d • Onsite

About The Position

The Accounts Receivable Representative I is an entry-level role supporting the UofL Physicians Central Business Office (CBO) with financial, clerical, or administrative duties based on team assignment. Duties may include cash posting; follow-up on no-response and demographic-related denials; handling medical-record or missing-documentation requests; entering secondary claim details on payer websites; and other duties assigned by CBO management based on the employee’s skills. The position is located at the Nucleus Building, 300 E. Market St., Louisville, Kentucky, and works first shift, 8:00 a.m. to 4:30 p.m.

UofL Physicians is a multi-specialty physician practice in the Kentuckiana region, with more than 700 providers, 200 practice locations, and 78 specialties. It is part of UofL Health, whose mission is to transform the health of the communities it serves through compassionate, innovative, patient-centered care.

Requirements

• High school diploma or equivalent.
• One year of related experience and/or training.
• Strong computer and keyboarding skills.
• Experience with Microsoft Office software and knowledge of Office applications.
• Working knowledge of CPT, HCPCS, and ICD-10 coding.
• Ability to read and interpret EOB denials, follow up on them, and understand medical terminology.
• General knowledge of healthcare payers and government agencies.
• Ability to take direction and work independently.
• Proficiency in data entry and multitasking in a Windows environment.
• Ability to meet productivity and quality standards.
• Professional verbal and written communication skills.

Responsibilities

• Monitor and complete work assigned through ETM work queues.
• Research and resolve claim denials or rejections according to team assignment.
• Use system knowledge to research and resolve assigned unpostables and payment batches.
• Follow up on calls or emails from Patient Financial Specialists about patients requesting advanced account assistance.
• Post charges or correct patient accounts based on an explanation of benefits (EOB) response.
• Enter key claim details on secondary payer websites.
• Meet productivity and quality standards established by management.
• Work cooperatively with others in a close office setting and as a member of a team.
• Concentrate for extended periods.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED