Accounts Receivable Rep (Full-time, Specialty Billing)
About The Position
Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Scheduled Weekly Hours: 40 Gundersen Health System is seeking a detail-oriented and proactive individual to join our team as a full-time Accounts Receivable Rep in our Specialty Billing department! In this role, you'll play a key part in home health billing and collections. If you're passionate about problem-solving, compliance, and making a difference in healthcare finance, we encourage you to apply! What's Available: Full-time – 1.0 FTE (40 hours/week) Monday – Friday, 8-hour shift between 7 AM-5:30 PM (flexible start times based on team coverage and operational needs) Location: Hybrid eligible role after training, with expectation to travel onsite to Onalaska, WI occasionally Department: Specialty billing - specifically focusing on home health billing and collections
Requirements
- High school diploma or equivalent
- 1 year of work experience, preferably in a medical facility, insurance company, or office setting
- Strong communication and problem-solving skills
- Successful completion of core competency testing for Accounts Receivable Representatives
Nice To Haves
- Familiarity with medical billing and third-party payor processes is a plus
Responsibilities
- Manage home health insurance claims from submission through payment, including correcting denials and resubmitting claims.
- Follow up on unpaid balances with insurers and patients, ensuring timely collections and accurate account resolution.
- Verify insurance coverage and authorizations, coordinating with clinical teams to obtain required documentation.
- Maintain detailed account records, document all follow‑up activity, and communicate with patients, payers, and internal teams to resolve billing issues.
- Ensure compliance with HIPAA and other regulatory guidelines
- Participate in process improvement initiatives and special projects
Benefits
- Starting pay of $18.63/hour or more based on experience
- Opportunities to grow your career through our Career Development Center and Tuition Investment Program
- Access to top-rated retirement plans and healthcare benefits
- Supportive leadership and a collaborative team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
