Accounts Receivable Rep (Full-time, Specialty Billing)

Gundersen Health System • Onalaska, WI

5d • $19 • Hybrid

About The Position

Gundersen Health System is seeking a detail-oriented and proactive individual to join our team as a full-time Accounts Receivable Rep in our Specialty Billing department! In this role, you'll play a key part in home health billing and collections. If you're passionate about problem-solving, compliance, and making a difference in healthcare finance, we encourage you to apply!

Requirements

• High school diploma or equivalent
• 1 year of work experience, preferably in a medical facility, insurance company, or office setting
• Strong communication and problem-solving skills
• Successful completion of core competency testing for Accounts Receivable Representatives

Nice To Haves

• Familiarity with medical billing and third-party payor processes is a plus

Responsibilities

• Manage home health insurance claims from submission through payment, including correcting denials and resubmitting claims.
• Follow up on unpaid balances with insurers and patients, ensuring timely collections and accurate account resolution.
• Verify insurance coverage and authorizations, coordinating with clinical teams to obtain required documentation.
• Maintain detailed account records, document all follow‑up activity, and communicate with patients, payers, and internal teams to resolve billing issues.
• Ensure compliance with HIPAA and other regulatory guidelines
• Participate in process improvement initiatives and special projects

Benefits

• Opportunities to grow your career through our Career Development Center and Tuition Investment Program
• Access to top-rated retirement plans and healthcare benefits
• Supportive leadership and a collaborative team environment
• Competitive compensation and comprehensive benefits packages, as applicable, ensuring your comfort and well-being as a valuable team member
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, Career Development Center, and online continuing education courses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED