Accounts Receivable (Reconciliation)

SOUTHWEST SERVICE ADMINISTRATORS INC • Phoenix, AZ

3d • $18 - $23 • Onsite

About The Position

The Contribution Processor reviews and processes monthly reports and contributions from multiple employers for Health & Welfare, Pension, Annuity, Dues, and other funds. The role also processes retiree and COBRA contributions and eligibility. It combines contribution processing and reconciliation with customer service to employers and participants and collaborative work with the team.

Requirements

• High school diploma, GED, or equivalent (minimum).
• Strong mathematical skills.
• Minimum proficiency of 35 WPM and 5,000 KPH.
• Solid knowledge of Microsoft Excel and Word, including pivot tables and formulas.
• Exceptional attention to detail.
• Strong oral and written communication skills.
• Professional, client-focused approach to colleagues and assignments.
• Ability to seek experiences that may change perspectives or provide opportunities to learn.
• Strong follow-through on tasks and assignments.
• Ability to organize, set priorities, work independently, and complete multiple projects within established deadlines.
• Ability to sit for long periods while operating a computer keyboard.

Nice To Haves

• Bookkeeping experience.
• Accounts Receivable or Accounts Payable experience.

Responsibilities

• Process and reconcile monthly employer contribution reports and retiree/COBRA self-payments.
• Perform delinquency and payroll audit processing, including reporting, follow-up, and preparation of items for entry into the computer system.
• Review, research, correct, and/or balance computer-generated reports.
• Meet end-of-month processing deadlines.
• Learn Trust Fund collections, eligibility, and enrollment rules.
• Document and respond to telephone, written, and walk-in inquiries from employers and participants about eligibility and enrollment in a prompt and professional manner.
• Resolve complex issues, including issues escalated by members.
• Use professional excellence tools and concepts to support efficient, high-quality output and service delivery.
• Work cooperatively with team members and participate in team meetings and training activities.
• Perform additional responsibilities and projects as assigned.

Benefits

• Medical, dental, and vision coverage.
• Short-term disability coverage.
• Full coverage benefits for a weekly premium of $5 for employee-only coverage, $15 for coverage for children, or $20 for full-family or employee/spouse coverage.
• Company-paid supplemental dental coverage of $1,000 per year for the employee.
• Company-paid long-term disability and life/AD&D coverage.
• 401(k) plan with company match up to 5%.
• Company-paid additional pension plan entirely funded by the company.
• Paid Personal Leave and vacation, with annual buy-back options.
• Annual automatic pay increases.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED