Accounts Receivable Manager - Collections - Carrollton, TX
Compass Group•Carrollton, TX
•Onsite
About The Position
The Accounts Receivable Manager (Collections Focus) is responsible for leading and managing the collections function within the Finance department. This role oversees a team of eight (8) collectors and is accountable for driving timely cash collections, reducing delinquency, and improving overall accounts receivable performance. The position is fully finance-focused and requires strong leadership, analytical skills, and advanced Excel capabilities to support reporting, forecasting, and process improvement.
Requirements
- Proven experience in accounts receivable and collections management, including direct people leadership
- Experience managing or supervising a collections team
- Strong knowledge of accounts receivable, collections practices, and cash application processes
- Advanced Excel skills, including formulas, VLOOKUP/XLOOKUP, pivot tables, and data analysis
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- Strong analytical, organizational, and problem-solving abilities
- Excellent communication, coaching, and leadership skills
- Ability to manage competing priorities in a deadline-driven finance environment
Nice To Haves
- Experience working with AR or ERP systems (e.g., Oracle, SAP, NetSuite, Dynamics, or similar)
- Background in KPI development and performance reporting
- Experience leading process improvement or optimization initiatives in finance or collections
Responsibilities
- Lead, coach, and supervise a team of 8 collections’ professionals, setting clear expectations and performance goals
- Manage day-to-day collections operations, ensuring timely follow-up on outstanding invoices and delinquent accounts
- Monitor accounts receivable aging, identify risks and trends, and implement strategies to improve cash flow
- Review collector productivity and effectiveness using KPIs and performance metrics
- Conduct regular performance reviews and provide ongoing coaching and development to team members
- Develop and enforce collections policies, procedures, and best practices
- Partner with internal stakeholders (Finance, Sales, Customer Service) to resolve billing disputes and payment issues
- Prepare and analyze detailed collections and AR reports using advanced Excel tools, including formulas, lookups, and pivot tables
- Support month-end and periodic financial reporting related to accounts receivable
- Ensure accurate documentation, recordkeeping, and compliance within collections systems
- Identify opportunities for process improvements, automation, and operational efficiencies
- Utilize Microsoft Office tools to deliver clear reporting, presentations, and communication
- Perform additional finance-related duties as assigned
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
