Accounts Receivable Manager

the Lynden Family of CompaniesSeaTac, WA
Hybrid

About The Position

Lynden Incorporated is seeking a dynamic Accounts Receivable Manager to lead their SeaTac-based team. This role involves overseeing a team of six, managing the cash applications process, bank file reconciliations, and customer refunds. The position is crucial for supporting Accounts Receivable across over 20 companies and requires collaboration with billing/invoicing and credit/collections teams. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced shared services environment. Lynden Incorporated is a stable, family-owned transportation and logistics company with a history of no layoffs and a collaborative culture.

Requirements

  • 5 years of accounts receivable experience.
  • 5 years recent managerial experience supervising direct reports, including assigning work, coaching, and performance feedback, within the last five years.
  • Bachelor’s degree in business or related field, or equivalent combination of education and experience.

Nice To Haves

  • Workday ERP and HighRadius software experience.
  • Experience in a high-volume, multi-entity shared services environment
  • Transportation experience.

Responsibilities

  • Manage and mentor the Accounts Receivable team to ensure customer service meets service level standards.
  • Interview and train new Accounts Receivable team members.
  • Provide constructive and timely performance feedback.
  • Develop and maintain strong relationships with Operating Companies.
  • Ensure accurate and timely recording of customer cash receipts, account adjustments, and customer refunds.
  • Prepare and analyze accounts receivable performance metrics to confirm service-level compliance, balance team workload, identify inefficiencies, and recommend improvements.
  • Serve as the primary business owner for the HighRadius application, maintaining expertise in automation rules and system integrations to maximize automated cash application.
  • Responsible for Lynden’s merchant services portal including providing support to users and working with IT to troubleshoot technical issues with data and devices.
  • Reconcile bank files to third party cash application systems and Workday Financials to maintain data integrity.
  • Manage credit card chargebacks to reduce company loss and support timely resolution.
  • Lead process improvement initiatives and manage related projects.

Benefits

  • Discretionary bonus program
  • Competitive wages + annual wage reviews
  • Cell Allowance: $10 per month
  • Two medical plans starting as low as $0/month
  • Medical, dental and vision for your family for $222/month (HDHP)
  • Flexible Spending Account (FSA) or Health Savings Account (HSA)
  • Mental health programs (in-office and virtual)
  • 17 days Paid Time Off a year + additional paid extended leave. PTO increases with tenure
  • 8 paid holidays each year
  • 401(k) with company match + additional contributions
  • No-cost Employee assistance program, life insurance, long term disability and AD&D
  • Tuition Reimbursement program
  • Mass transit reimbursement
  • Career advancement through internal promotions
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