Accounts Receivable Manager
About The Position
Lewis Bakeries is seeking an experienced and results-oriented Accounts Receivable Manager to lead the Company’s accounts receivable function while serving as a key resource in the ongoing optimization and administration of our ERP environment. This position is responsible for overseeing customer invoicing, collections, cash application, credit management, credit memo administration, and accounts receivable reporting across multiple business units. The Accounts Receivable Manager will work closely with Sales, Customer Service, Finance, and IT to improve processes, strengthen internal controls, reduce outstanding receivables, and enhance customer experience. This role will also serve as the primary Accounts Receivable subject matter expert for SAGE X3 and play an important role in driving process improvements and system efficiencies.
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Minimum of 5 years of progressive Accounts Receivable experience.
- Previous supervisory or management experience preferred.
- Strong ERP experience required; SAGE X3 experience strongly preferred.
- Experience managing credit reviews, collections, deductions, and customer disputes.
Responsibilities
- Lead and oversee daily accounts receivable activities including invoicing, collections, cash application, account reconciliations, and customer account maintenance.
- Monitor accounts receivable aging and proactively drive collection efforts to improve cash flow and Days Sales Outstanding (DSO).
- Resolve complex customer account issues, disputes, deductions, and short-pay situations.
- Establish, monitor, and report key AR performance metrics and trends.
- Develop and maintain effective internal controls and standardized AR processes.
- Support month-end and year-end close activities, audits, and reporting requirements.
- Lead, coach, develop, and evaluate Accounts Receivable team members.
- Serve as the Accounts Receivable subject matter expert for SAGE X3.
- Ensure proper setup, maintenance, and utilization of AR modules and related workflows.
- Partner with Finance, IT, and business stakeholders to identify opportunities for automation and process improvement.
- Develop and maintain reporting tools, dashboards, and analytics supporting AR performance.
- Train and support team members on ERP functionality, reporting capabilities, and best practices.
- Review, approve, and process credit memos in accordance with company policies and approval requirements.
- Partner with Sales and Customer Service to validate customer claims and supporting documentation.
- Monitor credit memo activity and identify recurring trends or operational issues requiring corrective action.
- Recommend process improvements that reduce unnecessary deductions and credits.
- Conduct customer credit reviews, including financial analysis, payment history evaluation, and risk assessments.
- Establish and maintain customer credit limits and payment terms.
- Monitor customer credit exposure and recommend adjustments as needed.
- Maintain complete and accurate credit files and documentation.
- Ensure compliance with Company credit policies and procedures.
- Partner closely with Sales, Customer Service, Finance, and Operations to resolve customer issues and improve service levels.
- Support strategic initiatives related to ERP implementation, business process improvements, and financial controls.
- Assist leadership with reporting, forecasting, and working capital management initiatives.
Benefits
- Medical coverage with weekly premiums as low as $10 and a low-deductible plan design
- Comprehensive dental coverage, including orthodontic benefits for dependent children
- Company-funded pension plan
- 401(k) with company matching contributions
- Company-paid short-term and long-term disability insurance
- Paid Personal Time Off (Vacation) and holidays
- Relocation assistance available for qualified candidates
- Professional development opportunities and long-term career growth
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What This Job Offers
Job Type
Full-time
Career Level
Manager
