Accounts Receivable Manager

Higginbotham • Fort Worth, TX

2h

About The Position

The Accounts Receivable Manager is responsible for overseeing the full cycle of cash application activities for the agency. This role ensures the timely and accurate processing of all receivables in accordance with agency policies, carrier agreements, and state insurance regulations. The ideal candidate is a detail-oriented financial professional with experience in insurance billing and a proven ability to lead a team, resolve disputes, and maintain strong client and carrier relationships.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field
• Minimum 5 years of accounts receivable experience, with at least 2 years in a supervisory or management role
• Advanced Excel skills; ability to build and interpret pivot tables, VLOOKUP formulas, and financial summaries
• Proficient with Microsoft Office Suite
• Strong knowledge of agency bill and direct bill processes, premium financing, and carrier reconciliation

Nice To Haves

• Proven ability to lead a team
• Experience with electronic payment platforms and premium finance software (AFCO, IPFS, etc.)
• Familiarity with state-specific insurance billing regulations and compliance requirements
• Prior experience in insurance agency billing, premium accounting, or a related financial services environment
• Applied Epic experience preferred, but knowledge of similar Agency Management System (AMS) is acceptable
• Experience with Accounting software (Sage Intacct), preferred

Responsibilities

• Supervise daily cash posting, ACH processing, and lockbox deposits to ensure accurate and timely application of payments
• Reconcile accounts receivable sub-ledger to the general ledger
• Prepare and review aged receivables reports; escalate issues and present findings to senior management
• Ensure all billing and collection activities comply with applicable state insurance regulations, Department Of Insurance requirements, and agency Errors and Omission standards
• Prepare monthly, quarterly, and annual AR reports including aging analysis, DSO metrics, and write-off summaries
• Assist with internal and external audits by providing documentation and analysis as required
• Maintain accurate records in the agency management system (AMS) and document all collection activity
• Partner with producers, account managers, and the accounting team to resolve billing discrepancies and improve the client experience
• Liaise with carrier billing departments to address complex payment and commission reconciliation issues
• Mentor and evaluate AR team members; set performance goals and conduct regular reviews
• Establish and enforce departmental procedures and best practices to drive efficiency and accuracy
• Serve as the primary escalation point for complex billing disputes and client inquiries
• Resolve disputes and maintain strong client and carrier relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager