Accounts Receivable Manager

SHENANDOAH GENERAL CNSTR•Boca Raton, FL

13d

About The Position

The Accounts Receivable (AR) Manager is responsible for overseeing all aspects of the company’s billing, collections, and customer account management processes across multiple states. This role ensures timely and accurate invoicing, proper contract billing compliance—including retainage, lien releases, and certified payroll requirements—and efficient cash flow for our growing underground piping construction operations. The AR Manager partners closely with Project Managers, Operations, and Finance leadership to maintain strong internal controls, streamline AR processes, and resolve customer issues promptly.

Requirements

Minimum 5–7 years of AR experience, including at least 2 years in a management or supervisory role
Understanding of AIA billing, lien releases, retainage, and construction payment applications
Proficiency with Microsoft Office and Excel
Excellent organizational, analytical, critical thinking, and communication skills
Proven ability to manage deadlines, multi-state billing requirements, and complex customer accounts

Nice To Haves

Familiarity with job cost accounting and WIP reporting
Experience with multi-entity or acquisition-based environments
Strong customer service mindset and ability to build relationships with internal and external stakeholders

Responsibilities

Oversee preparation, review, and submission of all customer invoices—including progress billings, T&M, and unit-based invoices—in alignment with contract terms and state/federal requirements
Verify all billing documents, such as change orders, lien waivers, certified payrolls, and supporting backup
Lead collections efforts, ensuring timely follow-up on outstanding balances
Partner with Project Managers and clients to resolve billing discrepancies and prevent delays in payment
Supervise accurate posting of customer payments, deposits, and adjustments within the accounting system
Monitor aging reports and provide regular cash flow forecasts to leadership
Ensure adherence to multi-state tax, lien, and construction billing requirements
Maintain proper documentation for audits and bonding requirements
Oversee AR policies and internal controls in compliance with GAAP and company standards
Supervise and mentor AR staff, including Billing Specialists or Coordinators
Develop and implement streamlined billing and collections processes to increase efficiency and accuracy
Collaborate with Finance, Operations, and HR on system integrations (ERP, project management, HRIS tools)
Support acquisition integrations by aligning AR practices across newly acquired entities
Other duties as required