Position Summary: The Accounts Receivable Manager leads end‑to‑end receivables operations across JM&A Group’s dealership customer base, ensuring accurate invoicing, timely collections, disciplined cash application, and strong internal controls. The role partners cross‑functionally to manage receivable risk, resolve disputes, and optimize cash flow while delivering a high‑quality, dealer‑centric experience consistent with JM&A’s position as a leading F&I provider. Key Responsibilities: Lead, coach, and develop a high‑performing accounts receivable team, setting clear expectations and providing regular performance feedback. Oversee invoicing, cash application, and collections activities to ensure accuracy, timeliness, and policy compliance. Develop, implement, and enforce credit and collection policies to mitigate bad debt exposure and manage receivable risk. Monitor AR aging and delinquency trends; execute collection strategies and drive timely resolution with dealership and internal stakeholders. Partner with Sales, Customer Service, and Finance to align customer communications and efficiently resolve disputes. Own recurring AR reporting and KPIs for leadership, including aging trends, delinquency, dispute backlog, cash application timeliness, and forecast inputs. Ensure compliance with company policies, accounting standards, and applicable regulatory requirements. Lead system, workflow, and automation initiatives to improve efficiency, scalability, and internal controls. Qualifications: Bachelor’s degree in Accounting or related field; CPA preferred. Minimum five years of progressive accounting experience, including at least two years in a supervisory role. Proven experience leading and developing AR teams in a performance‑driven environment. Strong knowledge of GAAP and accounts receivable best practices. Advanced systems proficiency, including ERP platforms (NetSuite preferred) and Microsoft suite of products, especially Excel. Strong analytical, problem‑solving, and communication skills. Detail‑oriented, data‑driven, and capable of identifying trends and risk patterns. Demonstrated ability to operate independently, manage competing priorities, and meet deadlines with accuracy. Strong work ethic and commitment to continuous improvement. Work Environment: Fulltime, hybrid role with a minimum of three in-office days per week; additional hours or days in-office may be required during close or other business critical periods. Reporting Structure: Reports to the AVP, Controller #Hybrid #LI-NK1 This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. What started with our founder Jim Moran’s passion for selling cars continues today with the dedication and hard work of every JM Family associate. We have grown into one of the largest, most innovative and diversified companies in the automotive industry, and we are branching out into new and exciting businesses. Our principal operations focus on vehicle distribution and processing, finance and insurance, retail vehicle sales and home improvement specialty franchises. But that’s what we do. Who we are is a more than 4,000-associate strong organization consistently recognized among the best places to work in the country. Our associates are our most important asset. We are a “we” culture, and we work with each other, not for one another. We take pride in creating a diverse workplace, providing a healthy work/life balance, and delivering programs that give back to the communities where we live and work. Hear from our associates about their experiences Southeast Toyota Finance: Rachel Thompson Southeast Toyota Finance Holly Counts
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Job Type
Full-time
Career Level
Manager