Accounts Receivable Manager

Comfort Systems USA•Houston, TX

About The Position

POSITION OVERVIEW: The Accounts Receivable Manager is responsible for overseeing all aspects of billing, collections, and cash application for the company. This role provides leadership to the AR team, ensures compliance with contractual billing terms, drives timely collections, and partners cross-functionally to improve cash flow, resolve disputes, and strengthen internal controls. The position plays a key role in financial reporting, process improvement, and customer relationship management.

Requirements

Strong working knowledge of ERP systems.
Advanced proficiency in Microsoft Excel and financial reporting tools.
Strong understanding of AR controls, collections strategies, and customer credit risk.
Excellent analytical, organizational, and problem-solving skills.
Effective written and verbal communication skills with internal teams and external customers.
High level of attention to detail, professionalism, and confidentiality.
7–10 years of progressive accounts receivable experience, preferably in a manufacturing, engineering, construction, or project-based environment.
Prior experience managing or leading an AR team required.
Experience working with contract-based billing strongly preferred.

Nice To Haves

Experience in a project based manufacturing environment
Experience with Infor LN

Responsibilities

Oversee end-to-end accounts receivable processes, including customer billing, cash application, collections, credit management, and dispute resolution.
Ensure accurate, timely, and compliant billing in accordance with customer contracts, purchase orders, and internal policies.
Monitor AR aging and proactively drive collection efforts to meet or exceed DSO and cash flow targets.
Review and approve account reconciliations; ensure discrepancies are investigated and resolved promptly.
Ensure proper application of customer payments and credits within the ERP system.
Lead, coach, and develop the Accounts Receivable team, including workload prioritization, performance management, and training.
Establish clear procedures, controls, and service-level expectations for the AR function.
Foster a culture of accountability, collaboration, and continuous improvement within the team.
Build strong working relationships with Sales, Project Management, Engineering, Service, and Operations to resolve billing and collection issues.
Serve as a primary point of contact for customers regarding billing questions, payment status, and dispute escalation.
Partner with internal stakeholders to improve contract clarity, billing accuracy, and customer satisfaction.
Prepare and present AR-related reports, including aging, collections forecasts, cash receipts, and bad debt analysis.
Support month-end close activities related to accounts receivable, including journal entries, reconciliations, and reporting schedules.
Assist with audit requests and ensure compliance with internal controls and accounting standards.
Identify and implement opportunities to streamline billing, collections, and cash application processes.
Maintain and enhance ERP system usage related to AR (e.g., customer setup, billing workflows, reporting).
Participate in system upgrades, implementations, or process redesign initiatives as needed.
All other duties as assigned by TAS.