Accounts Receivable Lead

EG ProfessionalHastings, MI

About The Position

The Accounts Receivable Lead drives the company's accounts receivable function by leading invoicing, collections, cash application, dispute resolution, and customer account management. This role partners closely with Sales, Customer Service, and Finance to improve cash flow, reduce aging balances, strengthen customer relationships, and ensure accurate financial reporting.

Requirements

  • Associate degree in Accounting, Finance, Business Administration, or related field; Bachelor's degree preferred.
  • 5+ years of progressive Accounts Receivable experience, preferably in manufacturing.
  • Strong knowledge of collections, cash application, reconciliations, and financial controls.
  • Experience with ERP systems, customer portals, electronic payment platforms, and advanced Excel.
  • Excellent analytical, communication, problem-solving, and organizational skills.

Responsibilities

  • Lead daily AR operations, ensuring timely and accurate invoicing, cash application, collections, and account maintenance.
  • Manage and resolve customer billing issues, deductions, disputes, and payment discrepancies.
  • Drive collection efforts to reduce past-due receivables and improve overall AR performance.
  • Monitor aging reports, account activity, and collection metrics to identify risks and opportunities.
  • Collaborate with Sales, Customer Service, and customers to resolve payment obstacles and maintain positive business relationships.
  • Oversee account reconciliations, cash posting accuracy, and support month-end and year-end close activities.
  • Develop and mentor AR team members while improving processes, controls, reporting, and automation opportunities.
  • Support audits, compliance requirements, and ERP system enhancements.
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