About The Position

Under the direction of the Pricing and ARI Supervisor, this position is accountable to provide direct customer service to facilitate the coordination, follow-up, timely resolution and closing of ARIs which are assigned for commercial customers. The ARI Coordinator will be responsible for reporting metrics for the work group. The key role is to manage day-to-day account activities and to act as ARI Coordinator between the business and its customers. The ARI Coordinator position reviews receivables, claims, debits, credits and unapplied cash for domestic and export customers in a manner that ensures optimum cash flow. The ARI Coordinator will work on process improvements and problem solving to avoid reoccurrences and enable ARIs to be closed within 60 days. This role includes coordination with all business unit locations to create a standardized approach to ARI management.

Requirements

  • Customer service skills
  • Coordination skills
  • Follow-up skills
  • Problem-solving skills
  • Ability to manage day-to-day account activities
  • Ability to review receivables, claims, debits, credits and unapplied cash
  • Ability to work on process improvements
  • Ability to coordinate with business unit locations

Responsibilities

  • Provide direct customer service to facilitate the coordination, follow-up, timely resolution and closing of ARIs for commercial customers.
  • Manage day-to-day account activities and act as ARI Coordinator between the business and its customers.
  • Review receivables, claims, debits, credits and unapplied cash for domestic and export customers to ensure optimum cash flow.
  • Work on process improvements and problem solving to avoid reoccurrences and enable ARIs to be closed within 60 days.
  • Coordinate with all business unit locations to create a standardized approach to ARI management.
  • Report metrics for the work group.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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