Accounts Receivable Fiscal Analyst (FA2)

State of WashingtonThurston County – Olympia, WA
Hybrid

About The Position

The Department of Licensing (DOL) is seeking a versatile and experienced Accounts Receivable Fiscal Analyst who thrives in a dynamic work environment while delivering insightful and effective account-related customer service to join their growing team. As one of the most visible state agencies and the second-largest revenue generator in Washington State, DOL engages with over 6 million residents each year and collects nearly $3 billion in taxes and fees. The DOL recognizes the importance of work-life harmony and strives to create a culture where employees feel valued and respected. Employees are trusted and encouraged to be a part of process improvements that impact their work, create value for customers, and help build trust in government. The DOL is dedicated to growing a culture of belonging through their values: Respect | Trust | Diversity | Inclusion | Equity. They are committed to providing equitable and meaningful access to their services for every resident.

Requirements

  • Five (5) years of experience in accounting or other professional based fiscal fields. Relevant education may substitute year for year for experience.
  • Six (6) months accurately using the ten-key numerical keypad on a computer or adding machine to enter numerical data by touch.
  • One (1) year entering accurate accounting related information into an electronic accounting system.
  • One (1) year providing customer service by listening attentively, identifying needs or issues, providing options for customers, and exercising knowledge of state laws and regulations to assist others.
  • One (1) year conveying ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.
  • One (1) year using spreadsheet software, such as Excel to find and replace data, create, modify, print, and format spreadsheets, work with basic formulas and functions, use templates, styles, autoformat and multiple worksheets.
  • One (1) year using word processing software, such as Microsoft Word and personal information web manager.
  • The ability to understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors and decisions.
  • The ability to promote and support a respectful, equitable, and inclusive workplace for all employees.
  • The ability to promote and support respectful, equitable, and inclusive delivery of services to customers.
  • The ability to take action to learn and grow.
  • The ability to take action to meet the needs of others.

Nice To Haves

  • Degree or certification in a relevant field such as accounting, or business.
  • Six (6) months of experience analyzing and reconciling general or subsidiary ledger for validity and accuracy.
  • Experience accurately inputting data and reviewing transactions in Agency Financial Reporting System (AFRS) and ability to run Enterprise reports.
  • Knowledge of Office of Financial Management (OFM) Federal, and State regulations and guidelines.
  • Experience using DOL specific systems such as DRIVES and POLARIS.
  • Experience in accounting theory, principles and practices, internal control procedures, financial management software applications, and Generally Accepted Accounting Principles (GAAP).

Responsibilities

  • Managing and auditing accounts to ensure accurate collection and reporting of funds.
  • Maintaining and reviewing the accounts receivable ledgers, ensuring each revenue receipt is properly recorded.
  • Serving as a key point of contact for program areas, ensuring compliance with contract requirements for listings and billings.
  • Replying on agency directive, policies, and Generally Accepted Accounting Principles (GAAP) to guide daily work duties.
  • Handling phone and email inquiries, as well as processing payments in a timely and efficient manner.
  • Processing payments for Contracted Plate Search (CPS) and Mail-in Driving Records (MDR), including Inter-Agency Payments and using internal software.
  • Issuing Past Due letters monthly if an account is not paid in full.
  • Managing and retaining appropriate hard copy filing according to record retention requirements.
  • Reviewing, analyzing, reconciling, and correcting accounting data.
  • Reconciling subsidiary accounts, general ledgers, and project coding monthly.

Benefits

  • Work life harmony
  • Employees feel valued and respected
  • Employees are trusted and encouraged to be a part of process improvements
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