Accounts Receivable Customer Analyst

Dot Foods•Mt Sterling, IL

12d•Onsite

About The Position

As an Accounts Receivable Customer Analyst, you will manage customer accounts with a focus on mitigating loss and reducing outstanding balances. You will dig into root causes, partner with customers and internal teams to resolve issues, and identify opportunities to improve processes and influence business partner behavior.

Requirements

Bachelor’s degree in Accounting, Finance, or another business-related field
Proficient communication skills – written and verbal
Exceptional analysis and problem-solving skills
Excellent interpersonal skills
Excellent organization and follow up skills

Nice To Haves

Ability to work independently as well as within a team environment
Thorough understanding of general bookkeeping or accounting information
Excellent Excel skills, including a good working knowledge of V-Lookup and Pivot Table functions

Responsibilities

Provide analytical expertise in managing partner portfolios to develop work processes that enhance efficiency and productivity
Initiate communication (current and proactive) with appropriate process partners to correct root causes, prevent re-occurrence and streamline processes
Contact and work with partner and partner teams, across different levels and layers, to secure resolution of claims and solve root cause of problems
Collaborate with partners to analyze current processes and establish mutually beneficial improvements
Develop and leverage internal and external relationships to improve business processes
Provide guidance and assist in the development of others
Apply lean thinking and tools to identify and eliminate waste in all areas of the position