Accounts Receivable Coordinator - Bethel, CT (in office role)

Convergint • Bethel, CT

32d • $48,925 - $68,495 • Onsite

About The Position

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Accounts Receivable Coordinator to join our amazing culture. The Accounts Receivable Coordinator is responsible for managing billing and collection operation for assigned portfolio of customers, processing invoices, preparing statements, resolving billing disputes, maintaining and reconciling AR ledger accounts, and protecting and maintaining positive cash flow of the organization. As an Accounts Receivable Coordinator, you are a part of a dynamic team that allows you to grow as Convergint grows. This is a full-time, in-office role.

Requirements

• High School diploma or equivalent is required.
• Understanding of contract documentation and terms of customer obligation.
• Strong verbal and written communication skills.
• Excellent interpersonal and teamwork skills.
• Strong attention to detail with analytical and problem-solving skills.
• Ability to multi-task/strong time management skills.
• Ability to work independently as well as in a team environment.
• Willing to take on additional tasks when needed and asked for by management.
• Adapts quickly and effectively to evolving situations and information, leveraging strong written and verbal communication skills to influence stakeholders, foster collaboration, and drive consensus.

Nice To Haves

• Associate degree in Accounting, Finance or Business Administration is preferred.
• Minimum of two years of experience in bookkeeping, accounts receivable or billing preferred.
• Proficiency in Microsoft Excel and Word is preferred.

Responsibilities

• Review and verify billing data, ensure compliance with contracts and service agreements, generate and send invoices/statements accurately and promptly.
• Manage customer billing disputes by collaborating with field operations teams, contract administrator, and account executives to provide timely, detailed responses and ensure invoice corrections when necessary.
• Analyze billing data to identify trends and implement strategies to improve billing accuracy and allocate potential revenue.
• Monitor accounts receivable and proactively manage overdue accounts by following up on outstanding invoices, contacting customers to collect payments, negotiating payment arrangements when necessary, and ensuring timely payment collection within established timeframe.
• Maintain and reconcile accounts receivable ledger accounts, financial statements, and related reports, ensuring accuracy and compliance with established accounts receivable policies, procedures, and internal and external controls.
• Serve as a primary point of contact for customer billing inquiries, payment issues, and discrepancies, effectively resolving billing and collection related concerns while ensuring a positive customer experience and documenting interactions and resolutions.
• Maintain accurate and up-to-date records of billing and collection activities, including payments received and outstanding receivables, and generate regular reports to monitor accounts receivable performance and collection efforts.
• Organize and complete any special projects assigned to meet departmental expectations.

Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid Parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED