Accounts Receivable Coordinator

TPC Wellness•Upper Township, OH

42d•Onsite

About The Position

The Accounts Receivable Coordinator is responsible for managing the organization's accounts receivable functions, ensuring timely and accurate billing, payment posting, collections, and reconciliation of client and third-party payer accounts. This position works closely with clinical, billing, and finance staff to maintain accurate financial records while supporting the organization's mission. The Accounts Receivable Coordinator is expected to maintain confidentiality, comply with all applicable federal and state regulations, and provide excellent internal and external customer service.

Requirements

High school diploma or GED required.
Proficiency in Microsoft Office Suite, particularly Excel.
Strong organizational, analytical, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to prioritize multiple tasks while meeting deadlines.
Ability to maintain confidentiality and professionalism.
Knowledge of healthcare billing and reimbursement processes.
Understanding of accounts receivable principles and accounting practices.
Strong attention to detail and accuracy.
Excellent customer service skills.
Ability to work independently and collaboratively.
Ability to identify problems and implement effective solutions.
Ability to interpret financial reports and account information.
Knowledge of HIPAA privacy and security regulations.

Nice To Haves

Associate degree in Accounting, Business Administration, Finance, or related field preferred.
Minimum of two (2) years of accounts receivable, medical billing, healthcare finance, or accounting experience preferred.
Experience with Medicaid, Medicare, and commercial insurance billing preferred.
Experience with electronic health records (EHR) and accounting software preferred.

Responsibilities

Generate and review invoices for services provided.
Post payments received from insurance companies, Medicaid, Medicare, commercial payers, clients, and other funding sources.
Monitor outstanding accounts receivable balances and follow up on unpaid claims and individuals served balances.
Research and resolve billing discrepancies, payment variances, and denied claims.
Communicate with insurance companies regarding claim status and payment issues.
Prepare and distribute account statements as needed.
Maintain accurate customer and payer account information.
Reconcile accounts for receivable transactions with the general ledger as assigned.
Process refunds, adjustments, and write-offs according to agency policy.
Assist with month-end and year-end financial closing activities.
Maintain organized financial records and supporting documentation.
Collaborate with clinical, billing, admissions, and finance staff to resolve account issues.
Prepare reports related to accounts receivable aging, collections, and outstanding balances.
Ensure compliance with HIPAA, and all local, state and federal government agency policies.
Participate in audits and provide requested documentation.
Maintain strict confidentiality of client, financial, and employee information.
Attend required meetings and training.
Perform other duties as assigned.