Accounts Receivable Coordinator

LMT Defense•Eldridge, IA

4d•Onsite

About The Position

The Accounts Receivable Coordinator (ARC) is responsible for the accurate and timely invoice of customer orders. This role manages the full accounts receivable cycle, including the proper application of payments, maintenance of the accounts receivable ledger, and ongoing monitoring of customer accounts to ensure all transactions are accurately recorded. The Accounts Receivable Coordinator reconciles customer accounts and resolves discrepancies such as unapplied cash, short payments, and billing errors. Additionally, this position is responsible for managing outstanding receivables, including accounts with net payment terms and consignment agreements, and initiating collection efforts on past-due balances. Collections may be conducted through email, phone, coordination with account representatives, or escalation to management and third-party agencies when necessary.

Requirements

High school diploma or GED required
2–5 years of accounts receivable, billing, or general accounting experience
Experience with collections, cash application, and account reconciliation
Proficiency in ERP systems (SAP, Oracle, MRP, INFOR, etc.) required.
Strong computer literacy, including Microsoft Excel and email systems.
Ability to operate standard office equipment (computers, phones, copiers, fax machines)
Basic understanding of accounting principles, AR processes, and collections practices.
Strong attention to detail with a high level of accuracy.
Ability to analyze and resolve account discrepancies.
Excellent verbal and written communication skills.
Strong organizational and problem-solving skills.
Ability to work independently and as part of a team.
Ability to sit, stand, walk, bend, reach, and move around work areas as needed
U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

Nice To Haves

associate’s degree in accounting/finance preferred

Responsibilities

Responsible for the accurate, efficient, and timely processing of customer invoices.
Maintain and monitor the accounts receivable ledger, ensuring all transactions are properly recorded.
Apply incoming payments (checks, ACH, wires, credit cards) to appropriate customer accounts.
Reconcile customer accounts and resolve discrepancies, including unapplied cash, short pays, and billing errors.
Manage and monitor outstanding receivables, including accounts with net payment terms and consignment agreements.
Initiate collection activities on all past-due accounts on the first business day following the due date.
Communicate with customers via phone, email, or written correspondence to secure payment and resolve account issues.
Escalate delinquent accounts to management—including the Director of International Business Development, Director of Sales & Marketing, and/or assigned account representatives—when satisfactory responses are not received.
Ensure all incoming telephone calls, whether through the main business line or direct line, are answered by the third ring and handled in a professional and courteous manner.
Respond promptly and effectively to customer inquiries regarding billing, payments, and account status.
Represent the company professionally in all interactions with customers, vendors, and internal employees, maintaining strong working relationships.
Maintain adequate control, protection, and proper use of company assets.
Ensure compliance with company financial policies, procedures, and internal control standards.
Maintain accurate and complete documentation of transactions, communications, and account adjustments.
Work cross-functionally with sales, customer service, and accounting teams to resolve billing or payment issues.
Identify and recommend improvements to billing, cash application, and collections processes to increase efficiency and accuracy.
Follow all company policies and procedures.
Maintain a high level of professionalism, organization, and attention to detail in all tasks.
Conduct special projects and perform other related duties as assigned by management.
Ensure that additional assignments do not interfere with the timely completion of primary job responsibilities.