SUMMARY OF RESPONSIBILITIES: Manage and collect outstanding payments from customers and monitor all past due accounts to determine the reason for non-payment. Prepare and balance daily bank deposits. Respond to credit card disputes/chargebacks and all customer credit requests from agents. In addition, must properly reconcile any discrepancies in the receivable accounts to General Ledger. ESSENTIAL RESPONSIBILITIES: Resolves discrepancies (overpayments and short payments) in receivable accounts Follow up with customers on outstanding balances and resolving discrepancies. Maintaining accurate and up-to-date records of customer accounts and transactions. Ability to speak to and respond to customer inquiries and disputes regarding invoices and payments. Pulls Dun & Bradstreet reports, Secretary of State records, and any other available financials for credit analysis and approval Prepares daily bank deposits. SAFETY HAZARDS OF THE JOB: This position is a hybrid in-office position with minimal hazards. General in-office working conditions.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED