Accounts Receivable Contact Specialist

Full Sail University • Winter Park, FL

23h • Onsite

About The Position

The Accounts Receivable Contact Specialist at Full Sail University assists students with questions related to tuition charges and payments via phone, email, and in person. Full Sail University offers an innovative style of education for careers in the entertainment and media industry, delivered by dedicated staff. The curriculum combines creativity, art, business, life skills, technical prowess, and academic achievement, utilizing immersive teaching methods in real-world production studios, classrooms, and online environments. The university is committed to the individual success of each staff member and student, fostering an environment that welcomes and values creativity, and provides challenging and rewarding work experiences.

Requirements

• Strong organizational, analytical, and interpersonal skills
• Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
• Exceptional written and verbal communication skills
• Detail oriented
• Ability to multi-task and work independently
• Ability to interact with staff at all levels in a fast-paced environment
• Previous experience working in a customer service environment
• Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook

Nice To Haves

• Bachelors Degree in Business Administration, Finance, or related discipline preferred

Responsibilities

• Handles incoming calls from students and parents
• Responds to email inquiries from students and parents
• Assists students visiting the Business Office to make payment or ask questions
• Assists in adding non-tuition charges to student accounts
• Takes incoming payments for tuition and fees
• Makes outgoing calls regarding collections or payment due as needed
• Adheres to the policies and procedures of Full Sail University
• Maintains strict confidentiality of company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to company attendance standards
• Performs other duties as assigned

Benefits

• great benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees