Accounts Receivable Compliance Specialist (Chargeback & Fee Disputes)

Pero Family Farms Careers•Delray Beach, FL

4d•Onsite

About The Position

The AR Compliance Specialist (Chargeback & Fee Disputes) is responsible for identifying, validating, and disputing customer deductions, chargebacks, and compliance-related fees. This role ensures revenue protection by minimizing invalid deductions and driving timely recovery through structured dispute processes, documentation, and follow-up.

Requirements

BS/BA in accounting preferred
3-5 years of experience in Accounts Receivable
Transportation knowledge/Produce industry knowledge is a plus.
Able to work in a fast-paced environment
Superior Organizational Skills
Excellent written and verbal communication skills are a must
Analytical thinking
Attention to detail
Time management
Communication
Process-driven mindset

Nice To Haves

Transportation knowledge/Produce industry knowledge is a plus.

Responsibilities

Assure timely collection of monies due to corporation.
Monitor and report on deviations from credit standards.
Assure timely and accurate invoicing.
Manage cash application, making sure all cash receipts are applied properly
Assure that the company’s standard template regarding invoice sample is in place for every customer
Reconcile payments on accounts
Coordinates the resolution of outstanding payments due to corporation with appropriate departments members
Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustments
Analyze all incoming deductions, and compliance-related fees
Identify invalid, duplicate, or unsupported charges
Categorize deductions (late delivery, compliance violation, etc.)
Cross-reference with signed BOLs, and PODs
Prepare and submit disputes through portals and email
Include all required backup documentation
Track dispute status through resolution
Follow standardized procedures
Maintain organized records of disputes and outcomes
Work within EDI and vendor portals
Upload and monitor disputes
Meet deadlines and claim windows
Maintain dispute tracker
Report on recovery rate, aging, and trends
Coordinate with internal teams to gather and validate data and support accurate reporting on deductions, disputes, and recoveries
Identify deduction trends
Partner with internal teams to reduce issues
Recommend process improvements