Accounts Receivable & Collections Specialist

FlyGuys • Lafayette, LA

8d • Hybrid

About The Position

FlyGuys is looking for an Accounts Receivable & Collections Specialist to own the health of our receivables and drive cash in the door. This is not a passive billing role. You will personally manage a concentrated book of receivables, including a set of large, strategic accounts, and you will be measured on how quickly and cleanly we collect. You will combine disciplined process across our full customer base with hands-on, relationship-savvy follow-up on our biggest balances. If you like owning a number, chasing down what is owed without burning bridges, and building the systems that keep A/R clean, this role is for you.

Requirements

• 3+ years in accounts receivable, collections, or credit, ideally in a B2B services or project-based business.
• A proven track record of reducing DSO and recovering aged balances, with examples you can speak to.
• Strong negotiation and communication skills, and the judgment to be firm with a customer while protecting a valuable relationship.
• Comfort managing a concentrated book where a handful of large accounts drive most of the balance, not just processing high-volume small invoices.
• Hands-on proficiency with QuickBooks Online (or comparable ERP/accounting system) and strong Excel skills; experience with A/R automation tools (Bill.com, Versapay, Upflow, Tesorio, or similar) is a plus.
• Highly organized and self-directed, with the discipline to run a consistent weekly collections cadence.
• Understanding of invoicing tied to milestones, POs, or contract terms, and how to resolve the disputes that arise from them.

Nice To Haves

• Experience in aerial data, geospatial, construction, or other project-based services businesses.
• Familiarity with credit policy design and setting customer credit limits.
• Exposure to selecting or implementing A/R automation or a customer payment portal.
• Experience with Sales Tax management (Numeral, Avalara, etc…)

Responsibilities

• Drive down Days Sales Outstanding (DSO) and the percentage of A/R that is past due, with clear weekly targets and accountability for results.
• Personally own follow-up on our highest-value and most-overdue accounts, building direct relationships with customer AP contacts and resolving what is blocking payment.
• Manage the receivables lifecycle end to end: invoicing accuracy, proactive reminders, collections calls and emails, cash application, and account reconciliation.
• Investigate and clear the reasons large balances stall, such as missing POs, milestone or contract-term questions, billing disputes, and short-pays, coordinating with sales, operations, and finance.
• Maintain the weekly A/R aging and a customer-level collections forecast so leadership always has a reliable view of expected cash in.
• Tighten credit terms, escalation cadences, and dunning workflows, and recommend when to bring in automation or outside collection support for genuinely stuck accounts.

Benefits

• You will have real ownership of a function that directly affects the company's cash position and a direct line to finance leadership.
• This is a role where strong performance is visible, measurable, and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed