Accounts Receivable Specialist

Aston Carter•Boynton Beach, FL

1d•Onsite

About The Position

We are seeking a detail-oriented and customer-focused Accounts Receivable / Collections Specialist to join our finance team. This role is responsible for managing a portfolio of customer accounts, communicating professionally with customers, and ensuring timely collection of outstanding balances. The ideal candidate brings prior AR or collections experience, strong communication skills, and a proactive approach to problem-solving.

Requirements

High school diploma or equivalent
Minimum of two (2) years of prior Accounts Receivable or collections experience
Proficiency in Microsoft Office applications
Proficiency in Microsoft Excel, including basic formulas, vlookup, and pivot tables
Solid Excel experience, including data organization
Strong interpersonal, verbal, written, and organizational skills
High level of problem-solving ability with sound judgment and decision-making skills
Knowledge of standard office equipment and administrative processes
Strong work ethic, discipline, and attention to detail
Team-oriented mindset with a willingness to assist colleagues and customers
Flexible, adaptable, and service-oriented approach
Takes pride in quality and accuracy of work
Demonstrates ownership and accountability beyond “just doing the job”
Maintains a positive, collaborative attitude when working across departments
Handles sensitive financial information with professionalism and confidentiality
Customer service skills
Reconciliation skills
Experience with aging reports
Knowledge of credit processes
Experience with ERP systems (Infor ERP, Infor M3)
Accounting knowledge

Responsibilities

Monitor assigned segments of the accounts receivable aging report and follow up on past-due balances
Contact customers via phone and email to collect outstanding invoices in a professional and courteous manner
Receive and respond to inbound customer inquiries and payment-related requests
Communicate with dispatch and customer service teams regarding customer credit status and account holds
Monitor customer credit limits and update the system as needed
Create, maintain, and update customer account information accurately
Investigate, resolve, and document invoice discrepancies in a timely manner
Adjust and reconcile customer accounts as necessary
Collaborate proactively with satellite operations to ensure timely and accurate billing information
Assist with special projects and process improvements as assigned