Accounts Receivable & Billing Specialist

iRent EverythingOrlando, FL

About The Position

As an Accounts Receivable & Billing Specialist, you will manage billing, invoicing, collections, customer account administration, and cash application. You’ll help ensure that customers are billed accurately, receivables are collected professionally, and account records stay clean and current. Additionally, you’ll work closely with Sales, Project Managers, Operations, Finance, and customers to support a high-volume, project-based billing environment across event rental operations and emergency response deployments.

Requirements

  • Detail-oriented, customer-focused finance professional with strong billing, collections, account reconciliation, and communication skills.
  • Experience in billing, accounts receivable, collections, customer account administration, or a related finance role, preferably in a high-volume, project-based environment.
  • Associate’s degree in Accounting, Finance, Business Administration, or a related field required.
  • Experience with project billing, progress billing, milestone billing, change order billing, invoice revisions, credits, and supporting documentation.
  • Ability to manage past-due accounts professionally, resolve disputes, document collection activity, and protect customer relationships while improving cash flow.
  • Excellent customer service, written communication, negotiation, and follow-up skills.
  • Strong attention to detail, account reconciliation ability, problem-solving skills, and comfort working with AR aging and collections metrics.
  • Applicants must be legally eligible to work in the United States. Proof of work authorization will be required upon hire.

Nice To Haves

  • Bachelor’s degree preferred.
  • Relevant work experience may be considered in lieu of formal education.
  • Experience with QuickBooks Online Advanced, Microsoft Excel, Outlook, Teams, Adobe Acrobat, HubSpot CRM, rental software, or ERP systems preferred.
  • Experience in event rental, tent rental, emergency response, disaster recovery, construction, logistics, transportation, government contracting, or equipment rental strongly preferred.
  • Certified Professional Bookkeeper, QuickBooks Online Certification, IOFM certifications, or similar credentials preferred.

Responsibilities

  • Generate accurate and timely customer invoices, including progress billings, final billings, change order billings, credits, adjustments, and invoice revisions.
  • Review contracts, rental agreements, project documentation, work orders, rates, quantities, rental periods, transportation charges, labor charges, and miscellaneous fees for billing accuracy.
  • Monitor customer accounts, maintain accurate receivable records, reconcile customer accounts, and investigate discrepancies.
  • Apply cash receipts, ACH payments, wires, credit card payments, and related customer payment activity accurately and timely.
  • Prepare AR aging information, follow up on past-due invoices, document collection activity, and escalate delinquent accounts when needed.
  • Serve as a primary contact for billing inquiries, resolve invoice disputes professionally, and coordinate supporting documentation with Sales and Operations.
  • Assist the Controller and CFO with cash forecasting, collection status updates on major accounts, DSO reduction efforts, and collection risk identification.
  • Maintain detailed AR records, prepare AR aging and collections reports, assist with month-end close, and support audits and financial reviews.
  • Ensure invoices comply with customer, project, and government contract requirements when applicable.

Benefits

  • Competitive salary commensurate with experience
  • Weekly pay, processed every Monday
  • 401(k) plan with employer matching upon eligibility
  • Medical, dental, and vision coverage available
  • Group life insurance available (if eligible)
  • Flexible PTO policy with paid holidays
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