Accounts Receivable & Billing Specialist

Traylor Bros. Inc. • Evansville, IN

3d

About The Position

The Accounts Receivable & Billing Specialist is responsible for the accurate and timely execution of day-to-day billing, customer account maintenance, reconciliation, cash application support, and collection activities across Traylor Bros., Inc and related companies. This position supports project teams and customers by ensuring invoices are complete, properly documented, issued promptly, and followed through to collection.
This role is well suited for a dependable, detail-oriented professional who takes ownership of assigned responsibilities, communicates effectively, and is motivated to learn and grow. The successful candidate will follow established procedures while using sound judgment to research issues, resolve discrepancies, and provide exceptional service to both internal and external customers.

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related discipline preferred.
• Two or more years of accounts receivable, billing, collections, customer service, or related accounting experience preferred.
• Strong organizational skills and a high level of accuracy and attention to detail.
• Ability to analyze information, identify issues, research discrepancies, and follow through on resolution.
• Strong written and verbal communication skills with a professional, customer-focused approach.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to work independently while contributing effectively within a team environment.
• Proficiency in Microsoft Excel, Microsoft Word, and other Microsoft Office applications.

Nice To Haves

• Experience with ERP or accounting systems preferred.
• Experience with construction, project-based, or contract billing environments.
• Experience invoicing labor, equipment, reimbursable costs, retainage, or progress billings.
• Experience with account reconciliations, cash application, aging management, and collection follow-up.
• Familiarity with customer billing portals and electronic invoicing systems.
• Interest in process improvement, automation, and professional development.

Responsibilities

• Prepare and process contract billings accurately and timely.
• Prepare and distribute invoices for labor, equipment, reimbursable costs, and other customer billings.
• Review billing support documentation for completeness, accuracy, and compliance with customer and contract requirements.
• Coordinate with project teams and internal departments to obtain required billing information and resolve discrepancies.
• Maintain organized billing records and supporting documentation.
• Assist with customer portal submissions and invoice tracking, where applicable.
• Maintain customer account information and support customer master data updates.
• Reconcile customer accounts and investigate differences among invoices, payments, credits, and customer records.
• Research and resolve routine billing questions, account discrepancies, unapplied cash, and unidentified payments.
• Assist with month-end close activities, account reconciliations, and accounts receivable reporting requirements.
• Maintain accurate records of customer correspondence and account activity.
• Generate and distribute customer statements.
• Monitor assigned accounts receivable balances and proactively follow up on past-due invoices.
• Communicate professionally with customers regarding payment status, billing questions, documentation requests, and collection matters.
• Document collection activities, payment commitments, and unresolved issues and escalate concerns when appropriate.
• Build positive working relationships with customers and project teams to support timely payment and issue resolution.
• Identify opportunities to improve the efficiency, consistency, and accuracy of billing and receivable activities.
• Participate in procedure documentation, cross-training, system testing, and process improvement initiatives.
• Assist with special projects and departmental initiatives as assigned.
• Work collaboratively as a positive and dependable member of the accounting team.
• Perform other duties as assigned.

Benefits

• Opportunity for personal and professional growth
• Supportive and balanced work environment
• Minimal travel may be required for meetings, training, or business support activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree