Accounts Receivable and Collections Specialist

Radias Health•Saint Paul, MN

1d•Hybrid

About The Position

The Accounts Receivable and Collections Specialist will provide critical support in RADIAS Health’s mission by ensuring timely, accurate reimbursement for services. This position is responsible for collections, and reconciliation of accounts across various pay providers including State, County, and 3rd Party providers. This role requires strong technical billing knowledge, attention to detail, and the ability to manage collections in a manner aligned with RADIAS Health’s values of dignity, respect, and person‑centered care.

Requirements

Accounts Receivable and Billing
Collections and Cash Management
Reporting and Reconciliation
Collaboration and Compliance

Responsibilities

Submit accurate and timely claims for services through RADIAS Health’s HER/Credible system.
Monitor accounts receivable aging and actively work unpaid, denied, or underpaid claims.
Identify and resolve claim denials, rejections, and payment discrepancies.
Ensure billing compliance with various pay providers.
Maintain accurate documentation to support audits, payer reviews, and internal controls.
Post payments, adjustments, and recoupments accurately and in a timely manner.
Conduct respectful, client‑centered collections outreach consistent with RADIAS Health’s mission and financial policies.
Coordinate payment plans and financial assistance processes as appropriate.
Maintain thorough notes and records of collections and follow‑up activity.
Maintain accurate A/R aging, account notes, and supporting documentation.
Assist with month‑end closing activities, reconciliations, and reporting.
Prepare and review reports related to collections performance, denial trends, and payer activity.
Maintain competencies in software and websites for the agency's current electronic health record, state provider portals, and insurance provider portals.
Collaborate with clinical, operations, billing/credentialing, and finance teams to resolve eligibility, authorization, and documentation issues.
Maintain current knowledge of service billing regulations and payer requirements.
Support continuous improvement of revenue cycle workflows and processes.
Maintains strict confidentiality and adheres to all HIPAA guidelines/regulations.

Benefits

4 weeks accrued PTO first year of employment
12 paid holidays
Medical, dental, vision, life insurance
Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
Tuition reimbursement and Student Loan Repayment Assistance
Dependent Care Account (DCA) + employer contribution
Reimbursement for professional licensure fees
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
403b retirement plan with an employer percentage match
Employer paid short-term and long-term disability insurance
Bereavement and paid parental leave
Employee Assistance Program (EAP)
Wellness program to support employee overall health and well-being
Variety of discounts through ADP LifeSmart
Pet insurance
Mileage reimbursement
Casual dress code