Accounts Receivable Analyst

Mercury GSE Maintenance • Saginaw, TX

10d • Onsite

About The Position

The Accounts Receivable Analyst is responsible for managing Mercury GSE's complete revenue realization process, ensuring that work performed is converted into accurate invoices and collected as quickly and efficiently as possible. This position owns the Order-to-Cash cycle from verification of completed work through final customer payment.

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or equivalent preferred.
• At least three years of experience in billing, accounts receivable, or Order-to-Cash.
• ERP system experience, NetSuite experience highly preferred.
• Advanced Microsoft Excel skills.
• Strong analytical, organizational, and communication (oral and written) skills.
• Results Oriented - Consistently drives work from completion to cash with a strong sense of urgency.
• Business Acumen - Understands how operational decisions affect revenue recognition, cash flow, and customer relationships.
• Analytical Thinking - Uses data to identify trends, prioritize work, and recommend improvements that reduce billing delays and improve collections.
• Continuous Improvement - Looks beyond daily transactions to streamline processes, improve efficiency, and enhance cash conversion.

Nice To Haves

• NetSuite experience

Responsibilities

• Order-to-Cash Management: Verify completed work is ready for billing. Ensure all required documentation, purchase orders, pricing, approvals, and supporting information have been received. Monitor and reduce unbilled revenue by proactively identifying completed work awaiting invoicing. Prepare and issue accurate customer invoices in accordance with customer contracts and billing requirements. Apply customer payments accurately and reconcile customer accounts. Investigate and resolve billing disputes, deductions, credits, short pays, and invoice discrepancies. Conduct professional collection activities while maintaining positive customer relationships. Report Order-to-Cash performance metrics and recommend process improvements.
• Order Completion & Billing Readiness: Review completed work orders, rental agreements, service documentation, parts transactions, transportation charges, and damage billings for billing readiness. Validate customer pricing, purchase orders, contract terms, and required documentation. Coordinate with Operations to resolve missing information delaying invoicing.
• Unbilled Revenue Management: Maintain accountability for all completed work that has not yet been invoiced. Monitor daily and weekly unbilled revenue reports. Research and resolve barriers preventing invoice generation. Partner with Operations and Sales to accelerate billing. Escalate aging unbilled work requiring management attention. Maintain reporting showing unbilled revenue by customer, location, aging, and business segment.
• Customer Billing: Prepare accurate invoices for equipment rentals, service labor, parts sales, transportation, damage repairs, and miscellaneous billable services. Submit invoices through customer portals or other customer-required methods. Ensure invoices comply with contractual billing requirements.
• Cash Application & Account Reconciliation: Apply customer payments accurately. Reconcile customer accounts. Research unapplied cash. Resolve payment discrepancies. Prepare customer statements and account reconciliations.
• Collections & Dispute Resolution: Manage customer aging. Conduct collection activities. Resolve invoice disputes. Research customer deductions. Recommend accounts requiring escalation.
• Reporting & Business Analytics: Prepare weekly and monthly Order-to-Cash dashboards. Monitor billing cycle time. Track Days Sales Outstanding (DSO). Analyze Order-to-Cash performance trends. Report unbilled revenue aging. Recommend process improvements that improve cash conversion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level